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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9440 reviews 71%
4 star 2767 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Donald R.
5 out of 5
6/3/2023
David is always helpful :)
Rachel W.
5 out of 5
6/3/2023
Fred provides above 5 star service. He is great at communicating and being thoughtful of his customers experience from drop off to pick up! So grateful to have him as my service advisor.
Nancy S.
5 out of 5
6/3/2023
Excellent as usual
Terry F.
5 out of 5
6/3/2023
David was very helpful
Jeffrey R.
5 out of 5
6/3/2023
George was a competent representative. Relaxed and friendly, not solicitous. He reversed my previous experiences at Putnam Lexus. I will consider returning in the future.
Cynthia B.
5 out of 5
6/2/2023
As usual, Alma’s customer service is EXCELLENT!! Alma is always friendly, professional and responds quickly to phone calls. Alma keeps things moving and always has a smile.
Melchor B.
5 out of 5
6/2/2023
Knowledgeable and professional
Gail M.
5 out of 5
6/2/2023
Mario was very professional in explaining service and even the surprise nest found near engine.
Vera G.
5 out of 5
6/2/2023
Very knowing, courteous, extending. David’s assistance in much appreciated.
Tuguldur A.
5 out of 5
6/2/2023
David was extremely patient and helpful
Walter J.
4 out of 5
6/1/2023
Always great and reliable
Jean C.
5 out of 5
6/1/2023
Randy was so kind and efficient. I really appreciate this personal kind of service.
Elyce M.
5 out of 5
6/1/2023
Mario is a gem! Quietly competent and pleasant with good follow up. I've been a Lexus customer for twenty-some years and it's mostly because of the excellent service. (I do like the car too!)
Eng Tau.
3 out of 5
6/1/2023
Yes I'm satified
Ronald B.
5 out of 5
6/1/2023
I have alway had excellent service when I bring my Lexus RX450h in. Thanks for a great job.
Donna H.
5 out of 5
6/1/2023
Fred Young is excellent, He does the best he can to accomplish what needs to be done and is polite in doing so.
Theresa C.
5 out of 5
6/1/2023
George is great. He was very helpful and I really appreciate his generosity. I have always been happy with the service I receive from Lexus. Thank you George.
Glenn D.
4 out of 5
6/1/2023
Thanks to Ben, who went the extra mile to get me out of an unexpected jam in record time. I trust Ben to do a good job for me.
William B.
5 out of 5
6/1/2023
Very professional and friendly and followed up with very precise information for me to follow
Amy S.
5 out of 5
6/1/2023
Mario was very accommodating and professional. Happy to work with him.

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