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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9434 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Misha R.
5 out of 5
9/12/2023
Mario is fantastic! I will be a customer at Putnam Lexus for many years to come thanks to his impeccable level of service, care, and dedication. I know my vehicle is in the best hands with Mario and the Putnam Lexus service team.
Ying C.
4 out of 5
9/11/2023
I am satisfied with the mechanical service by the dealer, however, I am disappointed at the complimentary car wash they did on my car. The passenger side of the car is full of spots from bumper to bumper. It seems that they only did spot free wash on the driver side and totally forgot about the passenger side.
Eloise H.
5 out of 5
9/9/2023
Great!
Michael J.
2 out of 5
9/9/2023
Alma, as always was great. I’m still not sure why the service techs couldn’t complete the inspection of our car. Turned out to be a wasted day …
Marton E.
4 out of 5
9/9/2023
He did a great job!! You are very lucky to have him at Putnam Lexus
Kiran K.
5 out of 5
9/9/2023
Very knowledgeable and well mannered and helpful
Honor F.
5 out of 5
9/9/2023
David Liss did a fantastic job handling my complicated service requirements during this appointment- it was very much appreciated!
Allen T.
5 out of 5
9/9/2023
I am extremely happy with my first service visit at Putnam Lexus
Michael Sharilyn.
5 out of 5
9/9/2023
David Liss has provided excellent service for our two Lexus’s.
Nathan L.
4 out of 5
9/9/2023
Great job, no issues.
Paul O.
5 out of 5
9/9/2023
Team very proffesional
Natasha Z.
5 out of 5
9/8/2023
he is professional and knowledgeable.
Arcoiris Inc.
5 out of 5
9/8/2023
Ben was excellent
Inc J.
5 out of 5
9/8/2023
Great service!
Syed Irfan.
5 out of 5
9/8/2023
Loved our service rep, Alma. She was knowledgeable and went out of her way to help me. Best Putnam Lexus experience since we bought the car in 2017!
Robert C.
5 out of 5
9/8/2023
Fred was a great representative for your service department. He is considerate, trustworthy and honest. He will be truly missed
Alan B.
5 out of 5
9/8/2023
David was extremely helpful and is an excellent representative of Putnam Lexus
Xunhai H.
4 out of 5
9/8/2023
No longer received reminder for services.
Andrea S.
4 out of 5
9/8/2023
Everything went smoothly and it was nice to get the rides to and from the dealership. I was not happy that I wasn’t able to talk to a tech person as I still have questions about some settings.
Linh D.
5 out of 5
9/7/2023
Thank you for the service. George Aguirre is excellent - courteous, friendly, efficient, responsive. Glad he’s assigned to us.

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