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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9420 reviews 71%
4 star 2762 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Michelle O.
5 out of 5
11/16/2023
George followed up and scheduled the shuttle to arrive at 1 pm. Great job!
John A.
5 out of 5
11/16/2023
Dave was a helpful man He wend out of his way to do everything to my satisfaction
Marilyn A.
4 out of 5
11/16/2023
When I went to my car after the service was completed, I had to check the license plate to make sure the car was mine. My 12 year old car looked brand new and when I drove it off the lot the car performed beautifully. Thank you!
Janelle C.
4 out of 5
11/16/2023
Alma is always on point! Thank you
Jack B.
4 out of 5
11/16/2023
I usually don’t leave comments but David was awesome. Super nice and was extremely helpful. Fantastic customer service, please pass him my thanks!
Thomas V.
5 out of 5
11/16/2023
Randy is the best!! I will always go to this location because of him !
Linda M.
5 out of 5
11/15/2023
Excellent service. Polite, prompt and informative.
Fereshteh V.
5 out of 5
11/15/2023
Very professional and courteous
DAVID R.
4 out of 5
11/15/2023
When I bought the car, there were a few minor details that needed to be addressed. All the minor issues were completed, and the car was handed back to me in beautiful shape
Frederick W.
5 out of 5
11/15/2023
George was great!
Henry Y.
5 out of 5
11/15/2023
She’s excellent!
David L.
4 out of 5
11/15/2023
It is the finest service center I have ever used in the many different cars I have owned. Alma I truly fantastic. I would by my future car there again as long as she is my service advisor.
Pamela R.
5 out of 5
11/15/2023
Alma was very professional, cheerful, and knowledgeable about recurring rodent activity in my new Lexus. The entire service experience went very smoothly. I felt super well taken care of and my car did too. Pamela J Robertson
Yuxuan H.
5 out of 5
11/15/2023
Efficient and helpful
Michael L.
5 out of 5
11/15/2023
Very polite, professional, courteous and knowledgeable
Lou L.
4 out of 5
11/15/2023
Putnam Lexus and Alma treated me beautifully. I couldn’t ask for better service. She answered all my questions and I was in and out of the dealership in a minimum amount of time. Putnam is like a well oiled machine and Alma does a great job keeping it that way. My wife and I will continue to be clients of Putnam Lexus. Thank you all again for a job. Well done, and thanks especially to Alma.
Delia L.
4 out of 5
11/13/2023
Exelente????
Catherine L.
5 out of 5
11/12/2023
Fast service with very thorough information from Mario.
Ramavatharam G.
4 out of 5
11/12/2023
Thanks. It was indeed a great experience working with your professionals.Alma is so caring snd informative. We really miss meeting her at the time of car delivery.
Laman A.
5 out of 5
11/12/2023
He was personable, pleasant, and explained everything in a very clear way

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