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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9417 reviews 71%
4 star 2759 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Hirotoshi S.
4 out of 5
1/21/2024
Quick and courteous service. Immediately provided replacements for lost parts during the maintenance.
Linh D.
5 out of 5
1/21/2024
Alma is excellent. She’s friendly, cheery, helpful, and very responsive.
Zlatka S.
5 out of 5
1/20/2024
Thank you Mario for going above and beyond
Sukanya L.
5 out of 5
1/20/2024
David is awesome. He goes beyond what i have concerning about my lovely car.
Frank T.
5 out of 5
1/20/2024
Excellent service
Pam S.
5 out of 5
1/20/2024
I like your customer service. Randy is a great service person .
Robert M.
5 out of 5
1/20/2024
George and Randy (both of whom helped me for these repairs) were very professional and courteous, a real pleasure to work with. They kept me informed and were very courteous about my time.
Elizabeth R.
5 out of 5
1/20/2024
David is conscientious and helpful. He’s articulate and calm. We are grateful for his attention.
Charles H.
5 out of 5
1/20/2024
Alma is very efficient. We enjoyed working with her.
Stefanie O.
5 out of 5
1/19/2024
Alma was very communicative and honest with me, and very friendly and pleasant to work with. She made sure I was updated regularly on the status of my car, and clearly explained every issue without me having to ask.
Gayle I.
5 out of 5
1/19/2024
Friendly and good communication!
Jose M.
5 out of 5
1/19/2024
Happy with the service, well done.
Melina D.
4 out of 5
1/19/2024
Lexus IS what I always expect it to be …… excellent !
Xinchun X.
5 out of 5
1/19/2024
David is very caring and delivery.
Melissa S.
4 out of 5
1/19/2024
Randy, Alma, and your young team of greeters and front desk staff all very helpful. Kudos to all. Not many places these days with such good customer service.
Ashutosh S.
5 out of 5
1/19/2024
Alma was fantastic. Very friendly and service oriented
Rohit G.
4 out of 5
1/19/2024
David was absolutely wonderful. Very thorough on the car issues and explained to me in terms I can understand. He was also very considerate of what a mom needs in a car and I find that is important to any parent that looks for reliability and turn-key and safety from their car and exceptional care from their car advisor! Thank you, David! See you in spring for my brakes ????
Roberto L.
5 out of 5
1/18/2024
Excellent for Mario. Excellent for Kayla on my phone appointment , Loaner and cashier.
James I.
4 out of 5
1/18/2024
I missed Mario when I came to pick up my vehicle and asked that he called me the next day. He did, and answered my questions, and I really appreciate that.
Gloria L.
5 out of 5
1/18/2024
David was excellent and I was very pleased with the service

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