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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9417 reviews 71%
4 star 2759 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Vivian J.
4 out of 5
2/10/2024
Very happy with gold detail package. Detailer removed makeup stains on door. Good attention to detail. Randy is always responsive and made sure my suv was ready.
Alghazaly E.
4 out of 5
2/10/2024
Alma is excellent worker
Barbara C.
5 out of 5
2/10/2024
David was very kind and kept me informed on what was happening and did his best to get the car back to me as soon as he could. He is very conscientious. Thank you.
Leanna L.
5 out of 5
2/10/2024
I'm very pleased with Randy and the staff. Great service and attentive. Thank you for the loaner car.
Georgina C.
5 out of 5
2/10/2024
David has always been attentive to my questions and explains everything very well.
Terri E.
5 out of 5
2/10/2024
Mr. David is a Professional and very knowledgeable! Thank you for excellent service, Lexus!
David L.
5 out of 5
2/10/2024
Great fast efficient service
Robert B.
5 out of 5
2/10/2024
Alma did a great job! She was very knowledge, responsive, quick acting, helpful and had a very positive attitude!
SHARON N.
5 out of 5
2/9/2024
David and the customer service people were very knowledgeable, efficient and friendly.
Sham G.
4 out of 5
2/9/2024
David did an excellent job for me. He is the only service manager who called me back when I was sweating with rodent damage. He talked to me kindly, gave me a quick appointment on the following day. Promptly met me at the dealership and diagnosed the problem. He also reassured me that it was an insured event. He kept in touch with me until I picked the car up about seven days later. He accepted insurance payment and charged me only the deductible plus added repairs. He is an asset to Putnam Lexus.
Lucinda D.
5 out of 5
2/9/2024
Alma was great in providing care and attention; her customer service was top notch; a keeper!
Linda S.
4 out of 5
2/9/2024
I can’t think of anything I would criticize about David’s manor in the way he took care of my Lexus and me today. Thank you again!
Lindsay M.
5 out of 5
2/9/2024
Ben was wonderful thank you so much for your help I really appreciated it
Pat B.
5 out of 5
2/9/2024
Mario was very patient in providing me with all information needed to complete my service on my car. Thank you Mario and all the service personnel that came to make sure I was taken care of.
Jorge M.
5 out of 5
2/9/2024
Looks good thank you
Mary K.
5 out of 5
2/9/2024
Thank you.
Kimberly B.
4 out of 5
2/9/2024
Worked out well. The highlight was the detailing which was a nice compliment to your amazing service. even though I got a free six month and 12 month service this really sealed deal with me in terms of continuing to get my Service from you. I really appreciate it, thank you Kim
Jeannine C.
5 out of 5
2/9/2024
Extremely kind, professional, efficient service
Celty T.
4 out of 5
2/9/2024
Finished quick. Ben is professional.
Ryann B.
5 out of 5
2/9/2024
Thank you Mario, you’re the best!

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