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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9414 reviews 71%
4 star 2759 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Elisabeth B.
5 out of 5
5/9/2024
Great staff. Great experience
Brian T.
4 out of 5
5/8/2024
Service was wonderful and the parts were available when we needed them.
Gorilla Foundation.
5 out of 5
5/8/2024
Ben is the best service rep we've ever had at Lexus (except maybe Faudi)!
Frederick C.
5 out of 5
5/8/2024
I was very pleased with the service provided by Mr. David Liss. He is very patient in communicating with a disabled senior citizen such as myself.
Antonio W.
4 out of 5
5/8/2024
david was so accommodating considering my late afternoon appointment. The service of my unit was done and that was beyond their regular working hour. Next service requirement for the unit was explained very well. People like David and Randolf are assets for Putnam Lexus in Redwood City
Ravinora R.
5 out of 5
5/8/2024
Very accommodating .
Sally Y.
4 out of 5
5/8/2024
The service associate, Mario, was great, and the service was exceptional. You need to get Sally’s cell phone number (415)810- 5269. This message and all the others have been sent to me - Jim Young, Sally’s husband.
Dolores G.
5 out of 5
5/8/2024
Dave was attentive and went the extra mile to make sure I was On time and satisfied .
Sheila Rose.
5 out of 5
5/8/2024
Alma was great. I was in n out during the service.
Dennis G.
5 out of 5
5/8/2024
George is always super professional and thorough. Thanks!
Bernadett D.
5 out of 5
5/7/2024
Mario satisfies our expectations and is always courteous and has shown professionalism
Barbara R.
5 out of 5
5/7/2024
She had a great attitude, was thorough and went over the service completely. Great job!!
Rebecca C.
5 out of 5
5/7/2024
Mario was exceptional. As were the two young ladies at the desk. Great experience.
Anthony A.
4 out of 5
5/6/2024
Received excellent service during my 70k mile maintenance, and Mario went above and beyond by assisting with part numbers and doing so with a friendly attitude. Highly recommend as he went above and beyond!
Donald W.
4 out of 5
5/6/2024
As I have said in the past David is the Best Advisor I have had from any dealership from the cars I have bought. He cares about his client and is extremely personable and helpful! He checks all the boxes of someone that makes you appreciate Putnam Lexus! I was extremely satisfied! Like always. Ray Woodfin
Patricia K.
5 out of 5
5/6/2024
Yes- great service; on time; knowledgeable; superior customer service
Rosa T.
5 out of 5
5/6/2024
Went great, thanks!
Usman A.
4 out of 5
5/5/2024
Dedicated advisor.
Linna G.
4 out of 5
5/5/2024
10 from 10
Joan S.
5 out of 5
5/5/2024
David was polite and kept me updated so I knew what was happening and I really enjoyed working with him

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