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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9411 reviews 71%
4 star 2758 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Michael D.
5 out of 5
5/21/2024
Randy was perfect.
Eric Y.
5 out of 5
5/21/2024
Great service. Mario with an excellent guide through the process
Eric Y.
4 out of 5
5/20/2024
I was not happy about the technician’s estimate - it contained a lot of unnecessary work that made me consider going to an other Lexus service center. Thankfully, Randy guided me through the junk and really honed in on the work that needed to be done. I appreciate his knowledge, judgement, and friendliness.
Sridhar C.
5 out of 5
5/20/2024
David’s always a pleasure to deal with. Direct communication, customer first attitude. I will probably buy another Lexus because of people like David.
Rakesh G.
5 out of 5
5/19/2024
David Liss is very approachable and provided great customer service. Thank you David.
Jennifer K.
5 out of 5
5/19/2024
Yes! Everyone at Lexus is professional, welcoming and knowledgeable. They always are up to date on my vehicle and responsive to any questions I have. Couldn’t be happier with my Lexus or the Putnam Dealership.
Murray H.
5 out of 5
5/19/2024
I continue to have an excellent experience at Putnam Lexus in Redwood City. The staff is fabulous, courteous and knowledgeable. And special thanks to Randy, always so helpful!
Gail S.
5 out of 5
5/19/2024
Very excellent service!
John D.
5 out of 5
5/19/2024
Randy ( & his team ) were exceptional !
Maria B.
5 out of 5
5/19/2024
Excellent work
Constance L.
5 out of 5
5/19/2024
Very pleased with the service.
Jose R.
5 out of 5
5/19/2024
David always strives to provide his clients w great service
Edmond K.
5 out of 5
5/18/2024
Great as usual!! ????
Marlon C.
5 out of 5
5/18/2024
He was able to accommodate me. Very professional. Service was awesome.
Sukanya L.
5 out of 5
5/18/2024
David is the best of supportive and recommendations beyond my expectations
Vanessa M.
5 out of 5
5/18/2024
Alma is exceptional as always!
Stephanie J.
5 out of 5
5/18/2024
Ben is the consumate professional.
Brenna C.
5 out of 5
5/18/2024
Randy was helpful and great to deal with!
Leonard B.
5 out of 5
5/18/2024
Mario was wonderful. He was professional & took marvelous care of our car. You can be proud to have such an excellent employee.
Carlos C.
5 out of 5
5/18/2024
Excellent costumer service .

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