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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9411 reviews 71%
4 star 2758 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Sandra J.
5 out of 5
5/31/2024
Thanks. I also returned the postcard. He did as great job.
Vy V.
5 out of 5
5/31/2024
I have received the best service here. Thank you
Charles H.
5 out of 5
5/31/2024
Alma is an excellent service advisor. Our service went very well.
Thomas C.
4 out of 5
5/31/2024
Alma awesome
June K.
5 out of 5
5/31/2024
Randy is always sooo nice and helpful Very professional This is why we go to Putnam for service.
Jasmine A.
5 out of 5
5/30/2024
I appreciate Randy’s kind demeanor and professionalism.
Michelle A.
5 out of 5
5/30/2024
Thank you for the service and loaner car
Ernest L.
4 out of 5
5/30/2024
I’m not happy that the problem wasn’t detected in January when I was in for service.
John S.
5 out of 5
5/30/2024
Excellent!! Alma is wonderful! We love our car!
Marianne P.
5 out of 5
5/29/2024
Randy is the best!
Neal P.
5 out of 5
5/29/2024
Thank you to Mario and the team for their time and help. Great as always
Jeanne G.
4 out of 5
5/29/2024
Randy is the best. I find him to be kind, honest and patient. He explains everything, sometimes more than once…or twice…as if he has plenty of time, even though it’s the end of the day and he’s been there since 7:30. I appreciate him as my “Lexus service guy”. I realize I could go elsewhere…however I know he takes very good care of me. He instills my confidence in your dealership. I’d say he’s the reason I keep coming back.
Mona M.
5 out of 5
5/29/2024
Mario was great! He answered all my questions. I appreciate his patience, his kind, professional demeanor. Thank you Mario!!
Jonathan P.
5 out of 5
5/29/2024
great service asudual Mario!
Gene J.
4 out of 5
5/29/2024
Staff was friendly and efficient! The time they estimated it would take to fix it was pretty close to the real time and I appreciate that!
Debra H.
4 out of 5
5/29/2024
Ben was great. Service was great. You need a directional sign as to which driveway to enter for service when coming from Industrial ave. I told you this two years ago. Still nothing. Can’t say I ever entered a dealership without good signage on where to go for service. It’s not that hard. Go to the city and ask for a permit to put a service directional sign on your building. I do it all the time for my Conner buildings I manage.
Stefanie M.
5 out of 5
5/29/2024
David was a great advisor! He gave me all the information I needed to make an informed decision about my car. I really appreciate his kindness, his expertise, and his time. Thanks, David! I’ll be back for sure!
Jie X.
5 out of 5
5/28/2024
Hi, Mr.Randy always give me a very good service indeed. He is very kind and professional to me. Best, Jie
Luiza G.
5 out of 5
5/28/2024
Excellent service
Greg M.
4 out of 5
5/28/2024
Ben was super friendly and called when the car was ready. Explain the bill. Everything was 100% perfect.

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