Putnam Lexus Auto Repair Service

David explained to me in detail to what this service entails. He’s knowledgeable,honest and trustworthy.

Alma was great. Excellent Service Team. Greg got me a same day appointment.

Fast and easy and dependable! Thank you!

David and Team are always readily available. Always a job well done. Don’t ever have to worry about a thing.

Mario was great and facilitated everything very easily and quickly.

Mario did a great job on reviewing was needed to be done for 2023 Lexus NX.

Thank you!

The service was excellent, much shorter than anticipated and I am very happy with Ben’s help. He was able to or coordinate a quick fix to the problem I had with my car and was very efficient and thoughtful.

Great service experience with Randy . Knowledgeable and very professional .

Just great service as always.

Dropped my car off for the second key to be paired. I was called today to come pick up the car, only to find that no key was paired. And I was told to take my car home, with just my one original key. Complete waste of time.

Mario is always professional and courteous.

Mario was awesome, he answered all of my questions and got my car back to me speedily! Also, he was very courteous and professional!

Very professional service

Mario always professional and service done on time. Thanks.

Randy, Thank you for accommodating my appointment on short notice, and fixing everything!

Smooth as butter

You’re Putnam LEXUS staff is absolutely over the top, not only kind and friendly, but incredibly intelligent… And I do stop in from time to time with little questions that I have about my car, and, with whomever I’m speaking, stop everything to answer me or get someone to answer it! You won’t believe how dependent I am on the Lexus staff for helping me in so many ways… I must also comment that because somebody had blocked my driveway and I drove into part of my garage and scuffed up one side of my car with some other kind of paint, which I never mentioned to David, he noticed it & cleaned it beautifully and saved me from going to a repair guy that I had hired and was going to charge me $2000!!! totally unrelated to LEXUS, of course… David saved me so much money and always does such an incredible job… Your people at my Lexus dealership are incredibly special… including David’s manager, Mark! Thank you so much! Especially David Liss!!!

None

Not sure if message to accept the alignment offer got through. Billing was unclear. Otherwise I am satisfied with the service.