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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9405 reviews 71%
4 star 2755 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Brian C.
4 out of 5
8/30/2024
Ben was very helpful and genuine with our weird car situation. He didn’t try to hard sell us on the full service (or any additional service) but recommended we went with something simpler that he had recommended. at the end of the day.
Alberta D.
5 out of 5
8/30/2024
Randy was the very best since I came to Lexi’s since 2008 Very honest pleasant and a very caring man Thank you Randy
David M.
5 out of 5
8/30/2024
David was excellent. He communicated well about the problems with the car and the service that it needed. There were no surprises. I'm very satisfied.
Michael J.
5 out of 5
8/30/2024
As usual Alma and the team were fantastic! Mike
Jing H.
5 out of 5
8/29/2024
All good
Kayoko B.
4 out of 5
8/29/2024
Thank you for the best service always and never fails! ????
Myra K.
4 out of 5
8/29/2024
Alma was extremely conscientious, showed me things on my car I wasn’t sure how to do. Very polite and enthusiastic!
Ziauddin A.
4 out of 5
8/29/2024
Excellent Service once again by David.
Debora B.
5 out of 5
8/29/2024
Mario is always so accommodating And working with my schedule. I’m so glad that I’m able to call on one person and have him get to know me.
Tianyu Y.
5 out of 5
8/29/2024
Very good experience!
Linda K.
5 out of 5
8/29/2024
Randy is a great customer service rep for you!!
Deborah H.
5 out of 5
8/29/2024
Ben was very informative and forthcoming.
**** L.
4 out of 5
8/29/2024
Listened to our concerns and resolved issues promptly
Josephine W.
5 out of 5
8/29/2024
Even though I was 20 minutes late for my appointment, David was very cordial, receptive and spoke in a very respectful manner. After going over what service will be provided, he informed me the approximate time they would finish.
Dennis C.
5 out of 5
8/29/2024
Randy has always done his utmost in being welcoming, patient and supportive. This latest visit was equally positive.
Kevin H.
5 out of 5
8/29/2024
Fast, effective and efficient
Edward V.
4 out of 5
8/28/2024
David deserves a raise with all the money Lexus made with this visit $5000+ . Way beyond Kelly blue book value of the car. You guys should be proud of him. And Peter the mechanic is a wizard. He deserves a raise also.
Edgardo V.
5 out of 5
8/28/2024
Mario is helpful and looks into questions that I have. I appreciate all the help he has given me over my time working with him when it comes to my vehicle.
Martha A.
5 out of 5
8/28/2024
I had an excellent experience with Mario. He was very professional and answered all my questions. He even offered to call me an Uber if I needed to come back to pick up my car. I am very happy and satisfied with the service. I will definitely be coming back again and will recommend my friends to buy a Lexus from Mario. Thank you!
Vicki J.
5 out of 5
8/28/2024
Good

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