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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9403 reviews 71%
4 star 2754 reviews 21%
3 star 248 reviews 2%
2 star 452 reviews 3%
1 star 357 reviews 3%
Review Us
Jing W.
5 out of 5
10/21/2024
Very satisfied with the service.
Caminie C.
5 out of 5
10/21/2024
Also I would highly appreciate Arson's good attitude & great help.
Ryan C.
5 out of 5
10/21/2024
Really appreciated the prompt appointment and availability of a loaner car. These things make such a difference!
Karen F.
5 out of 5
10/20/2024
Thank you
Minmin W.
5 out of 5
10/20/2024
Good job! Thanks!
Jonathon L.
4 out of 5
10/20/2024
David is a great service team member. He listens, pays attention to details, takes the time to know the customer. He is honest and is a great advocate for Lexus and the Customer.
Leticia G.
5 out of 5
10/20/2024
George is top-notch in guiding my car’s service needs!
Bhupinder M.
5 out of 5
10/20/2024
Excellent service.Thanks
Cecelia V.
4 out of 5
10/19/2024
alma has been great through the years, great seeing her in front of the desk, we’ll be back soon!
Chumei L.
5 out of 5
10/19/2024
You have a great team. I had a wonderful experience ! Thank you!
Alison B.
5 out of 5
10/19/2024
Best service I’ve received so far from Putnam. - thorough, communicative and kind. I hope to work with Randy again in the future!
Philip W.
3 out of 5
10/19/2024
David saved me money by spreading out the different services I will eventually need.
Ceyhun A.
4 out of 5
10/19/2024
Alma was great. She handled my flip flopping around the maintenance package purchase gracefully and with high efficiency. Thanks a lot!
Marcia S.
4 out of 5
10/19/2024
Randy is the best service advisor and is an extremely valuable customer service professional. I’m glad he works at your facility and I can request that he help me when I need to have my car serviced.
Peter D.
5 out of 5
10/19/2024
Great job today. I appreciate the car wash and the complementary shuttle.
Kristal J.
5 out of 5
10/19/2024
your team was professional so very good care of me. I was able to have all the work done I needed.
Jennifer H.
5 out of 5
10/19/2024
Randy, as always, amazing!
Phuong N.
4 out of 5
10/18/2024
It is the first time I brought my car to Putnam Lexus for service. I was impressed with the Facility clean and quiet Environment while waiting for the car. The service was thorough and the service advisor paid attention to the light signal on the panel. So the problem was fixed and the car maintenance was done. The car was finished as promised. Probably Putnam Lexus will be a provider for my car service in the next 25 years. Phuong
Risa K.
5 out of 5
10/18/2024
Great
Harrison Z.
4 out of 5
10/18/2024
David was truly fantastic. I’ve owned cars and had them serviced regularly for over ten years and have not had service and partnership better than David’s. Because of him, you’ll have a customer for as long as I’m in the area.

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