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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9393 reviews 71%
4 star 2751 reviews 21%
3 star 248 reviews 2%
2 star 451 reviews 3%
1 star 356 reviews 3%
Review Us
Khash Erdene.
5 out of 5
3/14/2025
5
Sisay B.
5 out of 5
3/14/2025
Mario provided me an exceptional and beyond my expectations of customer care and made sure everything is taken care of my car. He is very professional and truly an asset for Putnam Lexus. Thank you Mario!
Sarah B.
5 out of 5
3/14/2025
Very happy. Thank you
Theresa C.
4 out of 5
3/14/2025
George is great.
Trina D.
5 out of 5
3/14/2025
great job, thank you again! looking forward to getting my next car with you in the future.
Honor D.
5 out of 5
3/14/2025
service with a smile ????????????
Sooka C.
5 out of 5
3/14/2025
Fast and well done
Yuko O.
2 out of 5
3/14/2025
Overall, the service I received was excellent, and I was very pleased with the efficiency and professionalism of the staff. However, when I went to pick up my car, it was parked close to the wall. Unfortunately, as I was about to get in, a gust of wind blew, causing the front door to swing open with more force than expected. The door hit the wall, resulting in a noticeable scratch along the edge of my car. While I understand that the wind may have been an uncontrollable factor, I wish the car had been parked farther away from the wall, so that even if the wind blew, the door wouldn’t hit it.
Sherri B.
5 out of 5
3/14/2025
Ben and your entire team were terrific. Shuttle driver too!!
Janice L.
5 out of 5
3/14/2025
Thanks Alma for the great service!
Paul L.
4 out of 5
3/13/2025
Fast order of excellent tires and pressure sensors. Excellent balancing and steering alignment: car tracks far better and tires function well. Oil and filter change; first time no residual dripping on garage floor. Front window was not internally, clean as requested: I had to show the tech who suggested it was on the outside that it was not, and he finished the job job which helped with driving into the sun. Enjoyed driving the car home best in a long time.
Sahar D.
5 out of 5
3/13/2025
Mario did a great job as always.
Stephanie S.
4 out of 5
3/13/2025
George was wonderful. I wish I could afford to continue using Putnam Lexus for routine service but I can't. How about having more specials on routine maintenance??
Susan U.
5 out of 5
3/13/2025
Everything went beautifully.
Theresa L.
4 out of 5
3/13/2025
Absolutely perfect experience today
Robert R.
4 out of 5
3/13/2025
George is excellent.
John H.
5 out of 5
3/13/2025
Excellent service!
Maridee H.
4 out of 5
3/12/2025
Love Putnams service. A major reason why I bought another Lexus from this dealership is because of the excellent service!
Marilyn A.
5 out of 5
3/12/2025
Lexus service is the best, that’s why I bought 3 Lexus cars 6 months ago!
Tony C.
5 out of 5
3/12/2025
I’m really happy with the service.

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