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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9385 reviews 71%
4 star 2751 reviews 21%
3 star 248 reviews 2%
2 star 451 reviews 3%
1 star 356 reviews 3%
Review Us
Gail N.
4 out of 5
3/17/2025
George kept me informed about my service in a timely manner and is a gentleman. Will pick up car early Monday. Will bring back for air conditioner work at a later date.
Sukanya L.
5 out of 5
3/16/2025
David has always excellency in the services. Thank you.
Nilda A.
5 out of 5
3/16/2025
Keep up the good work!
Bruno E.
4 out of 5
3/16/2025
Randy was a gem. Listening and providing best options and easy to understand solutions while keeping the age of the car in mind. You couldn’t get a more helpful advisor. Bruno E
Yu Hao.
5 out of 5
3/16/2025
Thank you, David and the team for the excellent service and support! We appreciate your help!! Thank you!
Chiaochain H.
5 out of 5
3/16/2025
David has kept well informed of the status of services
Robert L.
5 out of 5
3/16/2025
Thank you
Maria K.
2 out of 5
3/15/2025
Although my car runs fine, I appreciate in the future if the mechanic would let you speak and explain what happen to your car.
Zhi N.
1 out of 5
3/15/2025
I revisited Putnam Lexus for one vehicle concern after another. I need a follow up from the service manager regarding this matter. So we can have a resolution regarding my vehicle.
Christine C.
5 out of 5
3/15/2025
Alma was great.
Juanita S.
5 out of 5
3/15/2025
George is the best! Always follows up and is very responsive.
Jason Z.
5 out of 5
3/15/2025
Good service, satisfied
Khash Erdene.
5 out of 5
3/14/2025
5
Sisay B.
5 out of 5
3/14/2025
Mario provided me an exceptional and beyond my expectations of customer care and made sure everything is taken care of my car. He is very professional and truly an asset for Putnam Lexus. Thank you Mario!
Sarah B.
5 out of 5
3/14/2025
Very happy. Thank you
Theresa C.
4 out of 5
3/14/2025
George is great.
Trina D.
5 out of 5
3/14/2025
great job, thank you again! looking forward to getting my next car with you in the future.
Honor D.
5 out of 5
3/14/2025
service with a smile ????????????
Sooka C.
5 out of 5
3/14/2025
Fast and well done
Yuko O.
2 out of 5
3/14/2025
Overall, the service I received was excellent, and I was very pleased with the efficiency and professionalism of the staff. However, when I went to pick up my car, it was parked close to the wall. Unfortunately, as I was about to get in, a gust of wind blew, causing the front door to swing open with more force than expected. The door hit the wall, resulting in a noticeable scratch along the edge of my car. While I understand that the wind may have been an uncontrollable factor, I wish the car had been parked farther away from the wall, so that even if the wind blew, the door wouldn’t hit it.

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