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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9385 reviews 71%
4 star 2751 reviews 21%
3 star 248 reviews 2%
2 star 451 reviews 3%
1 star 356 reviews 3%
Review Us
Graciela B.
5 out of 5
4/11/2025
Thank you for the great service and communication! I always have a great experience with the amount of care the team shows
Kyle S.
5 out of 5
4/11/2025
Great service, it was very fast, great customer service, and a very comfortable waiting lounge
Xiu Yun.
5 out of 5
4/10/2025
David is very friendly, very professional， We are very satisfied with the service he provided today. Thanks
Betty S.
5 out of 5
4/10/2025
George was very helpful.
David H.
5 out of 5
4/10/2025
Everything went smoothly. No issurs.
Karen F.
3 out of 5
4/9/2025
When I picked up my mail there was a discount card for a new battery Why not for me?
Gricelda N.
5 out of 5
4/9/2025
Informative and speedy service. overall great experience . Thank you.
Esperanza J.
5 out of 5
4/9/2025
Great service , love going there to get my car serviced.
James N.
5 out of 5
4/9/2025
Yes, he treated me very well. The team at Lexus is great.
Colleen C.
1 out of 5
4/9/2025
My shuttle/uber pickup was apparently forgotten, and I ended up waiting outside for 30 minutes. I also didn’t get any verbal update on my service, but it was not really Mario’s fault as I was rushed because of the late pickup.
Allen N.
5 out of 5
4/9/2025
Done on time with a smile.
Carol D.
4 out of 5
4/9/2025
Excellent service and accommodated my request re: pick up time graciously.
Brian K.
4 out of 5
4/9/2025
Happy to have Mario as my service advisor
Daniel H.
5 out of 5
4/9/2025
Excellent interactions with the Lexus team at Putnam Lexus from beginning to end.
Bruce G.
5 out of 5
4/9/2025
Mario is a competent and efficient representative and a great asset to your company. I am extremely satisfied and impressed with his work. Thank you very much.
Petr T.
2 out of 5
4/9/2025
They did this for a very long time and they smeared my seats.
Anna L.
5 out of 5
4/9/2025
Excellent customer service, thank you, David!
Mary M.
5 out of 5
4/9/2025
The service team is thorough and professional . I appreciate their efforts.
Julie N.
5 out of 5
4/8/2025
Mario always provides excellent service and input about what needs to be done. Always a great experience!
Annuschka D.
5 out of 5
4/8/2025
Mario was professional and easy to work with.

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