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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6387 reviews 71%
4 star 1802 reviews 20%
3 star 170 reviews 2%
2 star 325 reviews 4%
1 star 259 reviews 3%
Review Us
Sheila V.
5 out of 5
5/17/2024
Randy very accommodating, delivered the good customer service
Matthew Y.
5 out of 5
5/17/2024
Randy did a great job and addressed all my questions and concerns!
Tony P.
5 out of 5
5/17/2024
Great customer service
Robert M.
4 out of 5
5/17/2024
I really enjoy working with Ben Nino on all three of our Lexus vehicles. He is very professional and practical; he never pushes any particular service unless he thinks it’s necessary, which I appreciate in particular for my 2010 GX. I trust his advice.
Anallely M.
5 out of 5
5/17/2024
It was very good service and Jorge is a good person, he is very efficient and above all he is very professional, I am very happy.
Laura L.
5 out of 5
5/17/2024
Process was explained well and even a little extra thing was done Van driver was excellent as well
Susan M.
4 out of 5
5/17/2024
Alma never disappoints! She’s amazing with her service to her clients & I am lucky to be one of them. Thank you!
Hope Musical.
5 out of 5
5/17/2024
She is amazing!!!!
Umber M.
5 out of 5
5/17/2024
Thank you so much! Randy did a great job and I appreciate his customer service. Thank you for taking care of my car! 10/10 excellent
Pamela R.
5 out of 5
5/17/2024
Easy process. Thorough explanation of services .
Rachele T.
5 out of 5
5/17/2024
Thank you very much George!
Kay K.
5 out of 5
5/16/2024
Great job George
Robert V.
2 out of 5
5/16/2024
Battery used for original and replacement are of inferior quality. Extremely disappointing for quality automobile such as Lexus. Actually using these batteries clashes with quality service expected.
Thomas F.
5 out of 5
5/16/2024
Superb service ! ( drops microphone)
Sara S.
1 out of 5
5/16/2024
My issue with the app linking to my car was not resolved and I was told to come back because there was only one salesman available at the time
Sze Yeung.
3 out of 5
5/16/2024
Check in is smooth with Mario and he got me ready for the loaner in no time. The loaner RZ is very nice, first time I drove a Lexus EV. Mario promptly notified me to pick up the vehicle and was able to avoid the rush hour traffic.
Bebelu W.
5 out of 5
5/16/2024
Alma is a big asset for the company. Excellent people’s skills.
Karen H.
5 out of 5
5/16/2024
Thank you
Jeanne H.
5 out of 5
5/16/2024
David is always thorough and keeps me updated
Gale O.
5 out of 5
5/16/2024
Randy was very helpful, pleasant, professional.

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