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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Roland E.
5 out of 5
11/13/2021
All was good
Roger A.
5 out of 5
11/13/2021
They repaired my MKC in a timely manner.
Laura O.
5 out of 5
11/13/2021
Pete and team did a great job as usual
Jason W.
4 out of 5
11/13/2021
Honest, no pressure for unnecessary work. Tyler was awesome and friendly
Barbara L.
5 out of 5
11/13/2021
Appreciate Bob’s service excellence - thank you!
Jacqueline D.
5 out of 5
11/13/2021
Heath Thimons thanks for all of you help you’re the greatest…
Dennis A.
5 out of 5
11/13/2021
Very Satisfied!
Dan R.
5 out of 5
11/13/2021
Nice Job!
Rod S.
4 out of 5
11/13/2021
Aaron is the best service advisor I know. He is thorough, he does what he says he’ll do and he kept me apprised of my repair situation from start to finish. Even though he had a hundred other jobs, he made me feel as if I were the only job he had. Amazing…
Steven G.
5 out of 5
11/13/2021
Everything was great. I was very appreciative that they got me in quickly and took care of an issue that prevented me from continuing on my travel. Thank you to the team in Grapevine.
Christopher J.
5 out of 5
11/13/2021
He was awesome
Izabella H.
5 out of 5
11/13/2021
Heath always takes good care of me as a customer!
Barry B.
4 out of 5
11/13/2021
Pete always does an excellent job! He is an asset to your dealership.
Pat W.
5 out of 5
11/12/2021
As always, working with Bob Leininger was a pleasure. Hope he never retires!
Keith K.
4 out of 5
11/12/2021
As always, Aaron did a great job of getting my vehicle serviced. I arranged the time slot to bring in my vehicle and was kept informed of the progress on my vehicle and finally, they called me when my vehicle was ready. They performed the work quicker than I expected. Keep up the great work!
Kristie B.
1 out of 5
11/12/2021
My husband said the technicians who worked on my car left the air filter cover off, lost my wheel lock key, and put in upgraded oil without checking with him first. They gave him back a used, worn out wheel lock key that didn't work, so he had to go back after work. He did say Pete Roshell was very helpful, and corrected the issues.
RHONDA L.
4 out of 5
11/12/2021
Tyler was great and got me in quickly when I had a dead battery. Great service!
JAQUELINE S.
5 out of 5
11/12/2021
Service was great, thank you
Charles J.
4 out of 5
11/12/2021
Very satisfied. Solved all issues.
Raymond L.
5 out of 5
11/12/2021
Very professional and knowledgeable about his work and the services that can be provided

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