Pete Did an excellent job as he always does he make suggestionsHe always lets me know what needs to be done next on my car he’s always polite and friendly Grapevine Ford should be very proud to have paid as an employee
I was greeted on time with a very nice professionalism. Work was completed in less time then anticipated. Andrew remembered my request about putting miles to empty, not miles to oil change. Little things mean a lot. Thanks.
Aaron McBride is the best. You
As expected excellent service and easy check in and out. Thank you!
Alfredo was a delight to work with. He was very informative and provided fast service.
Bob is a great guy who got me in and out quick and was friendly all during the process. Thanks Bob.
I will be returning for next servicing. I would be pleased to have Pete Roshell as my service advisor again.
Pete Roshell did an outstanding job! He listened to my description of the problem and passed the details to the tech. The communication was fantastic, and I couldn’t have asked for more! Pete kept me in the loop everyday, and my truck was fixed earlier than I expected. The fix was exactly as described, and right on budget! I will be back for more service on my three Ford trucks! Very satisfied!
Thanks Pete, and my tech that accomplished the work!!
Jeff H
Pete is one of the most professional service person I have come across in 25 years of owning a truck.
He is always looking for ways to improve his area
Now if Pete could just run your sales department you would kill it.
Service was much faster than expected. Thank you my vehicle looks great.
Andrew was awesome. Took care of everything quickly and easily.
Service was fast and thorough!
Pete was helpful and professional!
In setting up appointment Bridget explained what I should expect in keeping to the set appointment time. She was correct and although I still expected to be there several hours the car was finished in less than two. Bridget was most professional and quite knowledgeable. Thanks
Pete was a pleasure to work with. Help guide me through options for my 30k maintenance.
Jason was awesome! Upon arriving after giving my concern, he immediately diagnosed my problem. He got me all set up with a loaner vehicle and I was on my way. He kept me informed of my service progress. Upon return, checkout was quick & efficient. I was greatly appreciative of Jason's kindness and professionalism. I want to give a thumbs up and shout out to Jason for an outstanding Service Performance. Awesome job!
Pete did a great job and kept me informed of where my truck was at in the service process. Will be working with Pete again.
Great service! Thank you.
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