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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Oyuqui G.
5 out of 5
7/7/2019
Mr. Sauceda made me feel welcomed the moment I stepped on the property. He was very helpful in tending to my car in quick manner. I appreciate his service
Tony D.
5 out of 5
7/7/2019
I’m satisfied with the lady that waited on me to make the service appointment and I’m always happy with Jason he always does a great job
Tamara J.
5 out of 5
7/7/2019
Great service!!!!
Charles W.
5 out of 5
7/7/2019
Bob always does a professional complete job. Always communicating and keeping me informed. He is an asset to Grapevine Ford.
Loretta R.
2 out of 5
7/7/2019
I made an appointment and it still took nearly 2 hours for an oil change and bulb replacement. It’s the longest I’ve ever waited here, but even when I would come for a service it would take max an hour. Maybe today was just a bad day but, it was definitely frustrating for an oil change.
SUSAN B.
5 out of 5
7/7/2019
Perfection
ANTHONY C.
4 out of 5
7/7/2019
Alfredo is awesome!! Thanks!
Tim K.
5 out of 5
7/7/2019
Eddie, kept me informed every day in the status of what was happening with my truck
Jose V.
4 out of 5
7/6/2019
I’m glad Alfredo was back an attending to my truck .
FRANK N.
5 out of 5
7/6/2019
Awesome service!
Allen R.
4 out of 5
7/6/2019
Alfredo always does a good job.
Grace M.
4 out of 5
7/6/2019
Job well done. I did not have to wait too long, appreciate the at wash!
Gregory T.
5 out of 5
7/6/2019
Excellent service
Tom S.
5 out of 5
7/6/2019
Alfredo did an awesome job!
Sabah D.
5 out of 5
7/6/2019
The service was very fast and I was happy that
ROBERT F.
4 out of 5
7/6/2019
You already asked - I said completely - quit! I’ll be back and I’m not Arnold.
Tamara S.
5 out of 5
7/6/2019
Treated with Excellent Customer Service! We will be moving to Grapevine from five star Ford in North Richland Hills . Robert took excellent care of us, proactively communicating, throughout the day!
Pete A.
4 out of 5
7/6/2019
First visit and everything went good. Communication was the key, and your courtesy driver was very friendly.
SCOTT V.
4 out of 5
7/6/2019
It was done in the time he said it would be
JAMES O.
5 out of 5
7/6/2019
Daren does an awesome job when I bring our vehicles in for service. I could not be happier.

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