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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Didier M.
5 out of 5
7/17/2019
Great service by Miguel and team
Thomas M.
5 out of 5
7/17/2019
Eddie completed the service as he said. Everyone was very nice.
Joshua L.
5 out of 5
7/17/2019
Pete was great!!
Tim C.
5 out of 5
7/17/2019
Good job.
Emilie T.
5 out of 5
7/17/2019
Love the convenience.
Brandy B.
5 out of 5
7/17/2019
Thank you Aaron for all your help!
Ray L.
4 out of 5
7/16/2019
Problem solved!
John K.
5 out of 5
7/16/2019
Pete is awesome!! Couldn’t be any happier with his service and timeliness.
Troy W.
2 out of 5
7/16/2019
Grapevine Lincoln was a terrible experience. The technician that worked on the car should have better experience and he should not try to take short cuts. The short cuts caused him to break parts and not fully reinstall side panels, nor properly refasten the center console. This terrible 4 day experience left me very unhappy. I truly question the integrity of the airbag repair job and your technicians abilities.
Mike W.
5 out of 5
7/16/2019
Working with Robert was a good experience
Gary W.
4 out of 5
7/16/2019
Bob has always been a terrific representative of Ford and I return to him every time to take care of my vehicle.
George Y.
4 out of 5
7/16/2019
Went in for a oil change
Steve J.
3 out of 5
7/16/2019
I asked for a pickup from work back to the dealership. 3hrs later I was called. A little excessive
James C.
4 out of 5
7/16/2019
Pete took care of me when I showed up for a last minute service.
Nick R.
4 out of 5
7/16/2019
Pete in service does a great job, gets my truck in and out for oil changes. He keeps me coming back.
KATI G.
5 out of 5
7/16/2019
Great service.
Jeffrey P.
4 out of 5
7/16/2019
Jason did alot more to help before and during the service then the other service provider. Thank you Jason
David G.
5 out of 5
7/15/2019
He was very helpful and delivered great service b
Jerry H.
5 out of 5
7/15/2019
Good price. Trust shop repairs. Service tech Alfredo was outstanding.
Craig K.
1 out of 5
7/15/2019
Went to pick up the vehicle and tested the massage seats and they still didn’t work.

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