Alfredo was great, professional, informative, and communication was the best I’ve ever experienced at a car dealership.
Aaron always takes great care of us. Thank you!
I was quoted a $900 repair for a part that can be found on the internet for $50 bucks and some super glue.
My vehicle is a Raptor with 50k miles on it and less than 2 years old. Dealership’s unwillingness to press the issue with Ford for coverage on this issue is a symptom of a self serving business that does not place customers first.
The experience made me feel like I was getting ripped off.
Would not recommend the dealership to my network of contacts.
Great service, five stars
Pete is the best service advisor you have on staff. Your other advisors could learn a lot from him.
Jason Scaff was wonderful. He kept me updated throughout the day. Always excellent service.
It took 5 years of owning my truck to find a service advisor I trust. Andrew Shannon is that person.
Thank you for great service and a quick turnaround.
Pete puts the customers first.????
Had a service appointment for an oil change at 9:30. Sat for 3 hours and had still not received my oil change, so I left.
Miguel was quick to help and very informative. The cashier Ana was a delight.
Easy and efficient service despite the place looking slammed busy! Very happy with my full service appt last Friday!
From beginning to end, Josh and service department were very helpful.
Josh did his job and focused on me the customer. However the person who took my appointment really missed the boat. When I explained to her that I needed to be to work by 7 or shortly after she told me to be at the dealership by 6:30 - 6:45 and Josh could get me in and out and I would be a little late....but my appointment was logged for 9:00 on his schedule... who would do that?
Thank you Andrew for taking care of me even though I didn’t have a appointment and getting all my questions answered. I wished all the other service personal would do their job so well. Thanks again.
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