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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Laura L.
5 out of 5
8/11/2019
Pete was very helpful and provided excellent customer service!
Charles S.
5 out of 5
8/11/2019
Aaron did a great job. Best service adviser at Grapevine Ford
MIYEONG J.
4 out of 5
8/11/2019
I appreciated the overall customer service provided by Bridget. I do have some after work feedback once I received my vehicle that will be discussed with Bridget. There are some post work difference in my vehicle that was not there prior to the service.
RAYMOND B.
5 out of 5
8/11/2019
Pete did a very good job getting me processed and communicating with me on a very busy day in the service dept.
Betsy H.
2 out of 5
8/11/2019
Two days to get service and founnd a part left in floorboard. Mr luna and girl at counter were nice. But the service people need to improve
Perry T.
5 out of 5
8/11/2019
He was very customer oriented and kept me informed every step of the way
Michael P.
5 out of 5
8/10/2019
Josh was very helpful
Bryan R.
5 out of 5
8/10/2019
Nice and quick service. Excellent communication.
Dean W.
4 out of 5
8/10/2019
Friendly and on time.
GLORIA M.
5 out of 5
8/10/2019
Aaron was very professional and courteous I appreciated his concern
Ron Z.
4 out of 5
8/10/2019
Tyler was awesome! ????????????????????
Kim G.
5 out of 5
8/10/2019
Just great!!
NATHAN N.
5 out of 5
8/10/2019
Andrew was great and took care of my 2017 Shelby GT350 that I just acquired.
Michael S.
5 out of 5
8/10/2019
Tyler was great!
Mac G.
4 out of 5
8/10/2019
Eddie was outstanding and in every way very considerate. He knows the F250. He was very helpful when I had questions about the maintenance of my truck. Because of him I will be looking for my next purchase at Grapevine Ford. He is a great asset to your dealership.
Juan C.
5 out of 5
8/10/2019
Always takes care of me
Dusty D.
5 out of 5
8/10/2019
Excellent follow up - kept me informed through process - great kob
Lawrence S.
5 out of 5
8/10/2019
Excellent service!
William A.
5 out of 5
8/10/2019
Excellent service
Ananth C.
4 out of 5
8/9/2019
Simply Excellent!!!

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