I truly love working with Bob. I never have to worry with him taking care of my car!!! He is amazing!!
Will do !! Thanks for the great service.
Very professional and very attentive (Eddie) he really took the time to take care of me. Made my day!
Really appreciated all of Bryan’s help and updates!
I have total trust with Daren as my Service Tech. I have never trusted anyone as I have with Daren.
I had met Daren when I needed a new engine for this vehicle and after that I had him replace the transmission on it as well a year later.
I will only deal with Daren due to the trust he has shown me.
Jody did a nice job. She was very professional. Jody greeted us promptly, she was friendly and clearly explained the recall process.
I do have a problem with Fords policy of not providing a car during a recall if the maintenance is scheduled to be under 2 hours. My recall was scheduled for .6 hours of work however I dropped my car off at 7am and it was not finished until 5pm. Your policy should be based on how fast Ford can complete the work.
Pete solid and only one I will work with based on his history.
Pet was very professional and got the job done quickly.
Tyler did great! Appreciated the high level of costumer service!
Alfredo was friendly and my car looked wonderful
Service is great
Please please please opt me out of the sales calls, if/when I’m ready to trade in, I’ll call you, I promise - if you stop calling me and sending me junk mail
Thanks Alfredo. I greatly appreciated your high level of customer service. This is why I pass several other dealerships to come to Grapevine Ford. I have enjoyed the experience from day one!!
Pete Roshell was excellent in working with me on a new set of tires. He is an awesome asset to your company. He brought 5 Star service . Will keep coming back.
Aaron provided excellent service. He got our F150 in for a transmission problem that was covered under warranty.
Bryan was awesome! Very helpful and friendly! :)
Jason kept me updated throughout the servicing of my car.
Tyler was helpful, thorough, and courteous. I appreciate that he had the team check for a nail in my tire during the oil change and tire rotation.
Pete is the reason I keep coming back - he is super accommodating, gets my F150 in and out quickly- it’s like working with a buddy . Thanks Pete for the solid customer service!
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