Josh has been my service advisor on 3 different occasions. He is absolutely wonderful and a credit to this profession. I hope you realize and appreciate how lucky you are to have him on your team! A big thank you again to Josh!
Pete provided exceptional service, very informative and thorough. This was hands down the best service experience I’ve had at a dealership. Well done.
When I filed my receipt I notice an old receipt from July 2006 and Alfredo was the service writer then. Longevity of employment speaks of a good company that not only services customers but employees as well.
Jody has always been pleasant to work with. She kept me informed on the status of my car. She explained all the work and charges to me. I always go to Jody for my service, she is always great.
Great service. Very nice staff..
Jason went above and beyond. Very Happy!
B
Aaron is great and enjoy working with him.
Jason is a wonderful asset to Grapevine Ford.
Love the fast lane oil change lane. Andrew was very helpful getting the truck in and out quickly!
Pete was great, he communicated throughout the process and explained everything that needed to be done.
Love this guy we need 20 more alfies
Always a pleasure working with Bob!!!!
He is the reason we purchased our second
car at Ford Grapevine, too.
Bridget possesses excellent customer service skills and goes to great lengths to help the customers. She took careful notes of my requests and got them done. All through the process she kept me informed.
I would love to come back to grapevine Lincoln and Bridget for my maintenance needs.
Pete takes personal care in working on my vehicle and keeps me posted on progress.
Jody did a great job getting my truck serviced quickly on short notice.
Phenomenal service as always. Great department one of the best in DFW.
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