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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
ROY J.
5 out of 5
3/20/2022
None
Tim N.
5 out of 5
3/20/2022
Jodie does a great job. Very pleased with her and the entire Grapevine Ford Team
Marvin F.
5 out of 5
3/20/2022
Bob is the best I've had. professional and fine representative of your firm
JULIE O.
4 out of 5
3/20/2022
Best customer service I’ve experienced at a Ford dealership in a long time!
BOBBY W.
5 out of 5
3/20/2022
Alfredo was great.
Dan W.
5 out of 5
3/20/2022
Excellent courteous service
Gail W.
4 out of 5
3/20/2022
Ok will do it
TIM K.
2 out of 5
3/20/2022
Chris was great. But I was disappointed that allowed but it that the lounge was not it's not open and that the car wash did not work otherwise my experience withis experience with service was excellent
KIMBERLY S.
5 out of 5
3/20/2022
Thanks for the great service!!
SUMMER A.
4 out of 5
3/19/2022
Kevin was great! He kept me in the loop on what was going on with my vehicle. My experience at the dealership has been up and down, but Keven is at the top of the list when it comes to providing great customer service.
Kalvin M.
4 out of 5
3/19/2022
The m uou
SANDRA H.
4 out of 5
3/19/2022
Great service Jody, she always kept me updated. I highly recommend this dealership. Please visit Jody my best service advisor!
Jacob D.
5 out of 5
3/19/2022
Pete was great.
KARA O.
5 out of 5
3/19/2022
Heath took excellent care of us. He made our appointment run smoothly & efficiently & kept us updated on progress every step of the way! We will definitely be returning for all of our vehicle needs!
David W.
2 out of 5
3/19/2022
Our service provider made it right in the end
Jason G.
5 out of 5
3/19/2022
Pete always works hard to provide quality customer service
Sangovan B.
5 out of 5
3/19/2022
Pete Roshell provided an excellent service. He communicated what needed to be done to my car very professionally.
ROBYN S.
5 out of 5
3/19/2022
Everything was great - thanks!!
KATI G.
4 out of 5
3/19/2022
Everything was 100 percent perfect!
Chettina C.
5 out of 5
3/18/2022
Good job a

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