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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
BRYAN H.
5 out of 5
2/8/2020
Laura was nice, professional and attentive.. I am glad I was fortunate to have met her and have her help me with my service needs... Thank you Laura
Racheal L.
5 out of 5
2/8/2020
He is the best Quick Lane advisor. Takes good care of me and always has a smile on his face
Valentin M.
5 out of 5
2/8/2020
Excellent customer service provided by Bob. Thumbs up for the service I will definitely return
Thomas L.
5 out of 5
2/8/2020
Jason is always helpful and communicates throughout the process. Tom
Carolyn R.
5 out of 5
2/8/2020
Michael was very professional.
Bryan S.
5 out of 5
2/8/2020
Tyler did a great job of thoroughly explaining everything.
CHELSEA P.
5 out of 5
2/7/2020
Pete is always exceptional. He takes care of my every need and always communicates every thing with me. More people should be like Pete. He is always super professional and very helpful. Pete ensures that every trip to grapevine ford is a memorable one. Thank you for all of your help Pete.
Paul G.
4 out of 5
2/7/2020
My most favorite dealership in over 40 years of vehicle buying
Joseph S.
5 out of 5
2/7/2020
Excellent and polite service!
Dave L.
5 out of 5
2/7/2020
Great Service. Additionally, as we want to keep our Escape longer, I had several questions and all were answer very satisfactorily. For all the work done, Jody got our vehicle turned around/completed in a very reasonable time... thank you.
Robert W.
5 out of 5
2/7/2020
We appreciate the fast service!! Thanks!
Arturo L.
5 out of 5
2/7/2020
1st class service
William T.
5 out of 5
2/7/2020
Pete did an outstanding job on taking care of me today.
Thomas C.
4 out of 5
2/7/2020
Josh has been great!
Richard D.
4 out of 5
2/7/2020
Pete was very knowledgeable and attentive to my wife and in regards to her Edge.
Steven B.
2 out of 5
2/7/2020
**** ford and their customer service. Jason Scaff is great tho, no complaints towards him.
PAULA S.
4 out of 5
2/6/2020
She was quick, kind, and very accommodating. I appreciate her email, phone message and follow through once I got to the dealership. I would be very happy to work with her and because of her, to work with your dealership again. Thank you
Don H.
5 out of 5
2/6/2020
Did a wonderful job
Leroy W.
5 out of 5
2/6/2020
Greatest experience ever Jody was the best
Anita J.
5 out of 5
2/6/2020
Aaron was very professional and courteous. Restored my faith in Grapevine Ford. I will be back because of Aaron.

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