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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Jeremy C.
5 out of 5
3/5/2020
Thanks for taking care of my truck
Andrew R.
5 out of 5
3/5/2020
Pete was great. I felt like a valued customer during all aspects of my visit.
Kirby A.
1 out of 5
3/5/2020
Representative disappeared for extended period of time.
Ray G.
5 out of 5
3/5/2020
Bob is incredible. Always communicating and explaining the service, a true advisor! Grapevine Ford is lucky to have a valuable asset like Bob on your team.
Max H.
5 out of 5
3/5/2020
Andrew handled everything for me. Excellent communication and very professional. He explained everything in great detail throughout the process. A very good customer experience.
JEFFREY Y.
2 out of 5
3/5/2020
Pitiful
Rick P.
5 out of 5
3/5/2020
Excellent service
Jim H.
5 out of 5
3/5/2020
Jason did a great job with my new Raptor. All work done in one day.
Jordan H.
4 out of 5
3/5/2020
Pete is great as always, which is why i keep coming back
James H.
5 out of 5
3/4/2020
Great work
Jim E.
5 out of 5
3/4/2020
Peter was great
BRUCE B.
4 out of 5
3/4/2020
Andrew, went beyond what I had expected from an obviously busy schedule. It is never fun to break down far from home as I was traveling on my way to Tucson, so it goes without saying that I didn't have an appointment. I want to Thank you all for the Texas Hospitality
Doug J.
5 out of 5
3/4/2020
We always make appointment with Laura Benavides. She is friendly and always ready to help and answer any questions.
Keith H.
4 out of 5
3/4/2020
Kevin does a great job! Greg is a great driver!
Bernard C.
5 out of 5
3/4/2020
Great service.
Perry B.
5 out of 5
3/4/2020
All good!
Brandon R.
5 out of 5
3/4/2020
Alfredo made my experience quick and easy! I appreciate him being so helpful today.
HOWARD F.
5 out of 5
3/4/2020
Pete got me taken care of. He kept me well informed every step of the way.
Greg S.
5 out of 5
3/4/2020
Service was performed quickly with timely communication.
Bill F.
5 out of 5
3/4/2020
Bob - Great service support. Thanks!

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