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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Jeff S.
5 out of 5
3/19/2020
My experience with Jodi reinforces the fact that Grapevine Ford is the first place I will go for all service and sales. She made it a pleasure to do business.
Chris M.
5 out of 5
3/19/2020
Great job
GHASSAN G.
5 out of 5
3/18/2020
Very Satisfied with service
GHASSAN G.
5 out of 5
3/18/2020
Very Satisfied with service!
Ann E.
5 out of 5
3/18/2020
Pete is nice to work with, job was done well and in good time,
David K.
5 out of 5
3/18/2020
Aaron is the best service rep I have ever had.
Mark B.
4 out of 5
3/18/2020
I can't thank laura B our service rep enought. We were heading back to Colorado when our vehicle broke down.we had it towed to grapevine ford and from the beginning Laura took care of us. We are back on the road and heading home, thanks again
Darrell N.
5 out of 5
3/18/2020
Great service, continued to communicate through the service process. Very professional .
Cheri M.
4 out of 5
3/18/2020
Darren is great to work with!!!
Edward C.
5 out of 5
3/18/2020
Great service...
Paige C.
5 out of 5
3/18/2020
I was extremely pleased with my experience. Bob was incredibly knowledgeable and helpful!
Mark C.
5 out of 5
3/18/2020
Andrew Shannon was great!
Daniel L.
5 out of 5
3/17/2020
Thanks, Jody for your prompt calling to update a status of my focus.
Jackie B.
5 out of 5
3/17/2020
Always great customer service..Pete is fantastic.
W W.
4 out of 5
3/17/2020
Service is always good.
Daniel L.
5 out of 5
3/17/2020
Pete Roshell delivered quality service today. I will continue to use grapevine ford for service
Chad L.
1 out of 5
3/16/2020
Left several messages with the service manager before my car broke down and he never returned my phone call. Brought car in multiple times for same issue and still not fixed.
Sandra S.
5 out of 5
3/16/2020
Jodi is a joy to work with and constantly updated me on service!
Kang Ook.
4 out of 5
3/16/2020
Jody is awesome.
Christopher L.
5 out of 5
3/16/2020
Excellent service. Thank you.

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