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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Jerry M.
5 out of 5
5/5/2020
Great job.....truck looks phenomenal. Quick service!!
Jeremy C.
5 out of 5
5/4/2020
Andrew was great to work with answered my questions nice guy
MARVIN F.
5 out of 5
5/4/2020
Miguel was terrific as usual,highly professional and attentive
Divina S.
4 out of 5
5/4/2020
Love Grapevine Lincoln! Everyone in the service department is great and Miguel does an excellent job! He made sure my car had been sanitized thoroughly before handing the keys to me. He also wore a face mask, which I really appreciated. Thanks Miguel!
Thomas M.
5 out of 5
5/4/2020
Great service as always
Richard E.
5 out of 5
5/4/2020
Miguel was excellent
Nicholas R.
5 out of 5
5/4/2020
Fast, efficient and very polite service from Jason, excellent
Berttran T.
5 out of 5
5/3/2020
What more can I say. Pete Roshell always takes excellent care of me & my vehicle. He & the shop are always honest, polite, fast, & efficient. Thumbs up & high fives.
Beth M.
4 out of 5
5/3/2020
Helpful Courteous
Terry S.
5 out of 5
5/3/2020
Very professional...one of the best service advisors we have ever had...
Taya B.
4 out of 5
5/3/2020
She was wonderful!! We will definitely reach out to her should we need anything additional for our vehicle.
Francisco G.
1 out of 5
5/3/2020
If the multi point inspection check was done how come my tires were not inflated to factory specs
Shemarrionna B.
1 out of 5
5/3/2020
I’ve already emailed someone. I just know I won’t be back at ford for anything else on my car besides and oil change.
Michael P.
5 out of 5
5/3/2020
Pete always takes care of me! Great Guy!
GEORGE G.
5 out of 5
5/2/2020
Tyler was AWESOME!
Jon L.
5 out of 5
5/2/2020
Jason did a great job handling my request on an efficient manner. I was completely satisfied with the service I received.
Marsha H.
5 out of 5
5/1/2020
Great job, but a long wait. I am sure it has to do with the times right now! Appreciate it! Thanks for the car wash, too!
Randy S.
4 out of 5
5/1/2020
Aaron is the greatest
Tim F.
5 out of 5
5/1/2020
Thank you Pete for excellent service and care!!!!
Larry M.
5 out of 5
5/1/2020
Very nice guy.

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