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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Mark L.
4 out of 5
4/23/2022
Always enjoy working with Pete
SHARON K.
5 out of 5
4/23/2022
Bob is wonderful to work with. I appreciate his integrity.
Korey T.
4 out of 5
4/23/2022
Jody was awesome, kept me up to date on my truck, she is super nice every time I called her. Still having same issues with my truck, don’t know exactly what’s going on with my truck with the alignment, but took it over to CTU and they did another alignment, and still doing the same thing. I know it’s probably a lift manufacturer issue. But other than that Jody and ford was great, did take a while to get my truck in, cause there were so many vehicles before me.
Mike D.
4 out of 5
4/23/2022
Apparently everything is OK according to the service tech who worked on my vehicle. So no repair needed is great.
Gary R.
5 out of 5
4/22/2022
Bob was a real professional. I was very satisfied.
Grace M.
5 out of 5
4/22/2022
Courteous and efficient service. I appreciate car wash and vacuum service.
Kendall H.
5 out of 5
4/22/2022
None
Molly B.
5 out of 5
4/22/2022
Great service!!!
William W.
4 out of 5
4/22/2022
Jody did a fine job.
Charles W.
3 out of 5
4/22/2022
Recall issue corrected, No issues.
JOANN W.
4 out of 5
4/22/2022
You’re welcome
Debra N.
5 out of 5
4/21/2022
Jody is an awesome service advisor. We are always very happy with our service experience with Grapevine Ford.
NEVIN B.
4 out of 5
4/21/2022
Great ser8vice
Shane T.
5 out of 5
4/21/2022
Bob always delivers excellent service.
Rebecca F.
5 out of 5
4/21/2022
Excellent service n happy with Bob????????
Michael M.
5 out of 5
4/21/2022
Thank you
VICTOR A.
5 out of 5
4/21/2022
Bob is amazing and ALWAYS takes care of us. We love his personal level of service and care! Thank you Bob!
Bryan L.
4 out of 5
4/20/2022
Alfredo went above and beyond to help me with guidance on a part I purchased. Outstanding service.
Heath G.
5 out of 5
4/20/2022
Helpful and friendly. Got my car taken care of!
KRISTY B.
1 out of 5
4/20/2022
Very unorganized, I have no clue what was done to my vehicle and my first appt was canceled because they didn’t know if the lo jack was suppose to be installed

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