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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Tim B.
5 out of 5
10/3/2020
She was very informative and very pleasant
Adam P.
5 out of 5
10/2/2020
Bob did an excellent job
Jordan B.
5 out of 5
10/2/2020
Bob was great. Always does a fantastic job when I come to visit him for service.
Trisha M.
4 out of 5
10/2/2020
As always Mr.Shannon was extremely helpful and professional. While my vehicle was in for service he made sure I was aware of the status of my vehicle at all times. From completion of routine maintenance to diagnosis of repairs necessary to resolve the issue I was experiencing.
Jack H.
4 out of 5
10/2/2020
All very satisfactory.
Tim L.
5 out of 5
10/2/2020
Pete was great as usual! Great job!
Adrian B.
5 out of 5
10/2/2020
Job meet all expectations in a timely manner
Sayne H.
5 out of 5
10/2/2020
I really appreciate the follow up from Jody. Great customer service!
Ryan G.
5 out of 5
10/2/2020
Mr. Jaquess was incredibly helpful, friendly, and genuine. He answered all of my questions and made a simple oil change an enjoyable experience. I appreciate what y’all are doing and I appreciate great service! Thank you!
Nelson V.
2 out of 5
10/1/2020
Kevin has a toxic personality. I'll never be going to him again
Shane T.
5 out of 5
10/1/2020
Amazing, precise and timely service! Thank you!
Mike M.
5 out of 5
10/1/2020
Thank you Jason for all your help.
Kelly O.
5 out of 5
10/1/2020
Thank you Robert and team for your awesome customer service!
LUIS R.
5 out of 5
10/1/2020
Excellent service by Miguel. He was super helpful and went above and beyond to keep us satisfied!
Dale M.
5 out of 5
10/1/2020
Miguel was on top of every step taken by the techs and kept me apprised along the way. Nice job by one and all.
David M.
4 out of 5
10/1/2020
Thanks Bob
Joseph G.
4 out of 5
10/1/2020
Aaron is always our "go to" guy at Grapevine Ford!
Chance H.
5 out of 5
10/1/2020
I always go to Darin he’s the best
Todd I.
1 out of 5
10/1/2020
The floor panel was not re installed
ROBERT S.
5 out of 5
10/1/2020
Excellent friendly service.

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