Aaron from the service department was awesome and got my truck just right in a timely manner. Shout out to the technician for getting my truck in the right state and putting in the extra work to do so.
Someone call me at ****-****-xxxx
Im so disappointed that I’m thinking of changing my new Bronco build to another dealer.
Stopped In grapevine Fords Quick lane services. Immediately was helped by a gentleman name Tyler. Tyler was very helpful explaining the process and how long it would take for an oil change and tire rotation. It was a shorter wait then expected. lobby is very clean with professional team members including Tyler!
Tyler went above and beyond to make sure my experience was 5 stars all around and he nailed it! Definitely we’ll be coming back in the future.
Excellent Job from everyone
Alfredo jumped right in and helped when the scheduled attendant was busy.
Outstanding customer service!
Service was exceptional, had me in and out in no time, appreciate the experience.
Alfredo was great! Tyler helped me last time and then this time he noticed that I was waiting awhile so he went to go check on my car and pulled it around for me. I appreciate the hospitality!! Thanks so much!
Mark was exceptional with coster service and very timely.
Bob was great to work with.
I came in for an oil change through the Quick Lane without an appointment & got my car taken car of. Thank you!
I received excellent care and service from Alfredo. He has earned my family's loyalty as customers!
Thank you for getting my vehicle serviced Before my long haul trip. Best regards, Mike
Mark did an excellent job keeping me informed and answering my questions. His excellent customer service is the reason I keep coming back to grapevine Ford.
Very helpful and service was timely.
Aaron helped answer all the questions I had (which was a lot considering I know next to nothing about cars). He was patient and called with any and all updates. 100% would recommend taking your car to Aaron for the best customer service and communication.
You guys did a fine job service was great
Thank you
Bob Hardisty
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