Service Center

Real Reviews From Verified Customers

Armend D.
5 out of 5
12/2/2020
Chris he is very respectful guy and very helpful, Im so happy with Lincoln on Grapevine, the best costumer service
Dusty D.
5 out of 5
12/2/2020
Great service exceeded expectations on time
JOHN G.
5 out of 5
12/2/2020
Aaron was great. Fast, efficient, professional, and friendly. This is the second time I’ve worked with Aaron. He is the reason I will always use Grapevine Ford for service.
Charles D.
5 out of 5
12/2/2020
Pete always takes good care of me and my truck.
TROY H.
5 out of 5
12/1/2020
Great communication
Brent A.
4 out of 5
12/1/2020
Great working with Aaron
Teresa C.
5 out of 5
12/1/2020
Great service. Kept in contact with me on every step. Great attitude! Appreciate the Great care.
MICHELE L.
4 out of 5
12/1/2020
Aaron is so caring and professional. He has gone above and beyond to help resolve my service issue. We are still working on it but he has treated me so well and cares! We need a bunch of Aaron’s!!
Nustar Energy.
4 out of 5
12/1/2020
Communication fell off drastically when Daren went on vacation, be great to get the same quality customer service the entire visit rather than from just one person.
Sharon M.
5 out of 5
12/1/2020
Chris was a great service provider; kept me updated on the status of my vehicle and ensured costs were minimal and as estimated.
ROBERT B.
5 out of 5
12/1/2020
They went out of there way to make sure that my vehicle was repaired. Thank you so much....
Heath G.
4 out of 5
12/1/2020
Extremely satisfied with the service I received at the service department. Will be back.
Khirah B.
4 out of 5
12/1/2020
Mark was great. Communication was awesome! I spent more than I planned to so I am hoping everything holds up well.
Ralph B.
1 out of 5
12/1/2020
Still waiting for the front license plate holder for my 2020 Ranger pick up.
Mark T.
5 out of 5
12/1/2020
My service manager Chris did a great job! He is always keeping me in the loop on the status of my vehicle.
Robert M.
5 out of 5
12/1/2020
I appreciated Aaron’s constant communication on the status of my car.
KATHRYN O.
4 out of 5
12/1/2020
William Beattie was so professional and kind. He exceeded my expectations when I arrived. And only continued to raise the bar throughout my visit. He will be the only sales associate I ever work with again.
MATT A.
5 out of 5
12/1/2020
No
MICHAEL P.
4 out of 5
12/1/2020
Miguel is the best service associate I’ve even dealt with at a dealership!
MICHAEL S.
4 out of 5
12/1/2020
Thank you Bob Leininger, you went above and beyond to provide great service for me. From my initial phone call, where we spoke to schedule the appointment, and all the way through to the follow through and follow up, appreciate your commitment to communication and customer satisfaction.

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