Service Center

Real Reviews From Verified Customers

Jeff G.
5 out of 5
12/5/2020
Aaron is great!
Maria C.
5 out of 5
12/4/2020
Thank you for the service. We felt comfortable there and time went by quickly. Thanks again.
ROBBIE A.
5 out of 5
12/4/2020
Pete did an incredible job. He was knowledgeable, friendly and did everything he promised to do! How refreshing! Car was perfect too!
Rose D.
4 out of 5
12/4/2020
Miguel is so courteous; explains what he’s doing and how long it will take. He was awesome! He even carried the rails for my car luggage carrier back to my car. Just a very nice man! I’ll be back ????
JEFF G.
5 out of 5
12/4/2020
Tyler was great, as always all around great service!! JEFF G
Nada H.
5 out of 5
12/4/2020
Thank you
Matthew M.
5 out of 5
12/4/2020
Service was great, they went above and beyond.
Rod V.
4 out of 5
12/4/2020
Andrew and the technician in the shop did a great job on servicing my F-250
Mark G.
5 out of 5
12/4/2020
Jason was and is great. He did a good job.
Brad B.
5 out of 5
12/3/2020
Tyler did a great job. I have very low expectations when I come to service my vehicle but Tyler did an awesome job. He was energetic, engaging, asked me how my day had been and what I had planned for the rest of the day. He showed appreciation (and not in a superficial, because he had to say) He made a very mundane process a pleasant one. I work with clients everyday so I what is takes to make them happy...Tyler did that! Let’s get this guy a sales job...he would crush it
ROGER A.
4 out of 5
12/3/2020
Robert went above and beyond what I had expected to resolve the issue with my vehicle.
PHILLIP B.
5 out of 5
12/3/2020
Tyler was very good and he was the best service advisor I have had since doing business with your service department. Thank you.
Brenda H.
5 out of 5
12/3/2020
Tyler was great! Thank you for your service!!
Susanne V.
5 out of 5
12/3/2020
Christopher did a great job staying in touch and keeping me updated regarding the inspection and repairs. I must say though I am frequently disappointed with the amount of time it takes to get work done. Which is absolutely no reflection on Christopher.
Ken H.
4 out of 5
12/3/2020
I really appreciated Tyler's Excellent service. when my appointment could not be located he went right to work. Located my schedule appointment. My vehicle had all the needed work performed quickly and delivered back to me. He also kept me abreast on what was going on while I waited and I got a free car wash also. I have purchased My vehicle from Grapevine Ford on a 2 years cycle and Mr. Chase Gilmore will hear about the service I got from Tyler. Thanks Ken H
Jon L.
4 out of 5
12/3/2020
Jason does an amazing with my vehicles and he is my preferred service writer.
Michael K.
5 out of 5
12/3/2020
Jason is great. He is very communicative and very helpful. We can not express enough gratitude for Jason and how he goes above and beyond to take care of our vehicles. Jason and Pete always go above and beyond to make sure the Kephart family is taken care of. Thank you!
WALTER L.
4 out of 5
12/2/2020
Chris was great in helping me solve the issue with my car.
DEVI K.
5 out of 5
12/2/2020
Great customer service
Fred G.
5 out of 5
12/2/2020
Tyler did a great job communicating and keeping up with the work. Thank you

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