Thank you for being prompt. You did great work in little time as you originally promised. I was informed throughout the process if where you we were in the process until completion. Thanks for making it a hassle free process.
Kevin and his team go above and beyond always to take care of our service needs.
Service was excellent, fast and quality was A 1
Chris Walker’s commitment to quality service by Grapevine Ford to its customer base should be recognized by management.
Bob always has patience and knows customer service
Best service representative I’ve dealt with at Grapevine Ford.
Everything went better than expected
Great job Pete. Thanks for quickly getting on my truck and getting it fixed.
Great Service! Thanks Jason!
Jason scaff always takes excellent care of me and my car when i bring it for service.
Appreciated the complete communication. I was ready to take that brand new Ford and put it out of its misery totally disappointed with the new truck. Tyler was amazing he talked me off the ledge .He communicated with confidence and intelligence and said he would get to the bottom of it and will check everything out he did what he said he would do I have not yet been home yet to test drive the truck , my wife picked it up I have not yet been disappointed with Grapevine Ford everybody there has been top shelf except the parts guy he’s really crabby ,and speaks to you like your i’m less intelligent than him !I will not buy parts from grapevine!Thank you Tyler for being the professional you are and as knowledgeable as you are. You truly made the difference!
Best service I’ve had with someone in the auto service industry. Tyler and the mechanic that worked on my vehicle are rare finds. Honest, sharp and great service. I hope to work with them again in the future.
-Aaron
Mark was so friendly and helpful!
Miguel did a great job. From the start of the appointment he was very informative and managed the process in a professional manner. Thanks
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