Jason went above and beyond to make sure my vehicle was safe for me to drive again. He gave me exceptional customer service and it was very heartfelt! Thanks again for such excellent service and making my first visit one that I will never forget. Jason was a God send!
Andrew did a great job of getting me in and out in a timely manner. Andrew always listens and answers all my questions and concerns.
Pete always gives me 5 star service. Great job
Aaron always goes above and beyond to make sure I know what's going on with my vehicle. There is never a question unanswered. I only trust Aaron for my service!
Aaron provided exceptional service
Great service, I was in and out in no time.
Mr. Leininger kept me informed about how long it would take to get the tire replaced. It was a good experience.
Christopher went above and beyond to keep me updated on the status of my vehicle repairs. He offered me options and honest recommendations. He was open and patient with all of my questions and concerns. Christopher was respectful of my time and quickly set up my shuttle transportation. I believe he was transparent and trustworthy.
Tyler was quick and easy to work with.
Grapevine Ford has an excellent service department that makes you feel like part of the family. Knowledgeable, and efficient. I have no reason to go anywhere else.
I was greated quickly, And kept informed.
I was very happy with Chris’ customer service, again. He was my contact on my previous visit and once again he offered excellent service.
Service advisor is awesome!! I can’t figure out why someone sprayed some kind of protectant on my rubber floor mats?! My foot slipped getting out of the car and left me in an awkward position. How the heck do I clean this stuff off????
Pete Roshell Is the best service manager I have ever worked with because he delivers on the time expectations he gave me for the service, he's honest and he calls me with updates so I don't have to track him down to find out when my truck will be ready.
I always feel comfortable and assured of quality customer service when I have Bob Li. Taking care of my needs and questions
Prompt courteous service with no issues.
Jody was great to work with, was very thorough and the work was performed as expected. Thanks
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