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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Elizabeth M.
5 out of 5
2/10/2021
Pete took care of me from the time that I dropped my vehicle off to when I picked it up!!!! His customer service was excellent! Will continue to be a Grapevine Ford customer for life....
Richard Q.
5 out of 5
2/10/2021
Alfredo was a great help im going to keep taking my car to get service at Grapevinne ford????????
Frederick F.
5 out of 5
2/10/2021
Great job thanks
David W.
4 out of 5
2/9/2021
Helped make decision on what service my vehicle needed.
MARSHA M.
1 out of 5
2/9/2021
When my tires were rotated the technicians did not adjust for proper tire inflation for the front and back tires.
Homer B.
2 out of 5
2/9/2021
No return call about conflicting recommended services by him snd licensed tech
Doug H.
5 out of 5
2/9/2021
Aaron is always professional and on top of things. I appreciate his attention to details.
NANCY A.
5 out of 5
2/9/2021
Fast friendly service!
William N.
5 out of 5
2/9/2021
Pete always gets the job done, and done right.
Uwe P.
5 out of 5
2/9/2021
Professional service, the entire process was a nice experience.
Steve C.
5 out of 5
2/9/2021
Great and timely service.
Frank R.
5 out of 5
2/9/2021
Mark Filler has provided the best service to me compared to all others during the 6 years since I purchased my truck. Thank you Mark.
DEVEN F.
5 out of 5
2/9/2021
Pete was absolutely amazing to work with!! He was so good at communicating with me what I would expect and where my vehicle was in process.
Roy S.
5 out of 5
2/9/2021
Awesome service. Jason is superb. Above an beyond.
Steve R.
5 out of 5
2/9/2021
Tyler did a great job, kept me informed and set my expectations
Laura S.
5 out of 5
2/7/2021
Jason was amazing to work with and was by far my best experience getting any car repaired!!
Diane W.
5 out of 5
2/7/2021
Great service!
Brenda D.
4 out of 5
2/7/2021
ROBERT handled every aspect of my tire fix, a bummer since I have 30 miles on my new Black Label Escalade. He's personable, efficient, time oriented, and professional. For me, it's after the sale that counts and ROBERT delivers
Rocky B.
5 out of 5
2/7/2021
Great job as always
Harry D.
5 out of 5
2/6/2021
I always trust Jason and all of you qualified service personnel with my service needs

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