Service Center

Real Reviews From Verified Customers

Lisa S.
5 out of 5
2/11/2021
Great service
Kathy D.
5 out of 5
2/11/2021
Thank you very much.
RICARDO Q.
4 out of 5
2/11/2021
Christopher Walker was great. Hope next time he run my car through the carwash. Hope to work with Cristopher next time I bring my car in for maintenance so he can take care of everything my car needs at the time. I like thing done right so I will trust him for next time.
Jeffrey J.
2 out of 5
2/11/2021
I left a review earlier and these insistent text are going to piss me off. Stop now
David M.
4 out of 5
2/11/2021
Tyler did a great job. Awesome and prompt updates on vehicle status and working with my 3rd party warranty company. I’ll be back!
SCOTT B.
5 out of 5
2/10/2021
Alfredo set expectations and ensured car was washed and cleaned out.
Solomon M.
5 out of 5
2/10/2021
I appreciated Pete’s recommendation and professional courtesy
David S.
5 out of 5
2/10/2021
Pete was extremely professional
Bennie G.
5 out of 5
2/10/2021
Jody was excellent. She definitely took care of me. Jody is awesome
Ghassan G.
5 out of 5
2/10/2021
Great service. Mark Filler is exceptional. Mark is someone you can trust and can count on . He takes care of his customers. On scale 0 to 10, 10 being highest rating; I rate Mark 10+. Ace it! Thanks, Ghassan G
Robert B.
1 out of 5
2/10/2021
Trying to get me to buy things I don’t need. Things covered in my warranty - didn’t even have a conversation about any of it. Just threw it out there to see if I would buy. Very irritated
Sharfaraz L.
5 out of 5
2/10/2021
Awesome and great service by Aaron at service , been a pleasure working with you and I’d definitely see yaa again for future needs
WILLIAM D.
5 out of 5
2/10/2021
I always trust Grapevine Ford with my vehicle thank you
BRETT H.
5 out of 5
2/10/2021
Pete is my goto for any of my service needs
Andrew F.
5 out of 5
2/10/2021
Mark was great!
Barbara H.
2 out of 5
2/10/2021
Bill Belt was amazing. He worked thru the issues I had in the beginning We are hoping the issue stays fixed. Loved Joe in finance.
LARRY H.
4 out of 5
2/10/2021
I am not very satisfied with the service record of my eco-boost. I am very happy with Grapevine Ford’s work to keep it running.
MARGARET O.
4 out of 5
2/10/2021
Bob is the best! I trust what he says.
Martin J.
3 out of 5
2/10/2021
Contact with representative was immediately upon arrival and he advised he would get Pete. Pete made contact with a real positive attitude the obtained all the information on my visit. Pete the came to the waiting area and advised the job was completed. Pete is a very good representative for you dealership.
Ed F.
5 out of 5
2/10/2021
Tyler was totally awesome!

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