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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
CURTIS T.
5 out of 5
2/24/2021
Thanks!
Carley O.
4 out of 5
2/24/2021
Kept us informed and gave options for additional work.
Doug C.
5 out of 5
2/24/2021
Pete provided excellent customer service.
Charles P.
5 out of 5
2/24/2021
Great experience. Pete delivered the vehicle in record time. All good.
JANETTE M.
4 out of 5
2/23/2021
Tyler was wonderful. This is our second time having him help us. He is our “go to” guy.
Michelle H.
5 out of 5
2/23/2021
Chris was very courteous and efficient. Great customer service.
Debra N.
5 out of 5
2/23/2021
Always satisfied with our service at Grapevine Ford.
Ron P.
5 out of 5
2/23/2021
Pete always does a great job
Dustin D.
5 out of 5
2/23/2021
Excellent job
WILLIAM L.
5 out of 5
2/23/2021
Very polite and helpful and helped expedite my service.
Rodney B.
4 out of 5
2/23/2021
Always get good service at your dealership.
Dennis S.
3 out of 5
2/23/2021
Everything was checked thoroughly and the report explained condition of the car
Gonzo G.
4 out of 5
2/23/2021
Pete is superb!
Paul P.
5 out of 5
2/22/2021
Pete was excellent!!
Cesar A.
5 out of 5
2/21/2021
Alfredo did a.good work
Sam B.
1 out of 5
2/21/2021
Terrible communication. Problem not resolved. Pick up date was delayed from original promised date.
Sharfaraz L.
5 out of 5
2/21/2021
Aaron is awesome ???? , has always helped me every way he can
Clay R.
4 out of 5
2/21/2021
Tyler Jaquess? Oh he’s the best. Not better than Clay though
Gary B.
5 out of 5
2/21/2021
Did a great job at keeping me informed
Ohana Christian.
1 out of 5
2/21/2021
The drivers side window still does not go down all the way. I left a phone message Thursday and a text message Friday.

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