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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Heath M.
5 out of 5
2/28/2021
Pete was great at usual. He made great recommendations and was very helpful.
Merrick W.
5 out of 5
2/28/2021
Great customer service as always.
Frank R.
5 out of 5
2/28/2021
Jodi did a great job taking care of us.
Max S.
5 out of 5
2/28/2021
Everything was perfect!
Jonathan K.
5 out of 5
2/28/2021
Chris W was very helpful.
Robert S.
4 out of 5
2/28/2021
Very satisfied. Same as last visit. That's why i returned.
Mark M.
5 out of 5
2/28/2021
Awesome service
Chris H.
4 out of 5
2/28/2021
Aaron was great and reached out multiple times during the process
Carmen S.
5 out of 5
2/28/2021
Alfredo was very helpful! I hope I can work with him again for my next service.
CAMERON S.
5 out of 5
2/27/2021
Thanks for a streamlined experience.
Barbara G.
5 out of 5
2/27/2021
Bob is very conscientious I am thorough. He answers all of my questions and takes care of my vehicle in a professional manner. He is definitely an asset to Lincoln service
HOWARD G.
1 out of 5
2/27/2021
Waited 2 1/2 hours to see my truck moved off the service drive 20 feet away where it sat for 2 1/2 hours, I won’t be back
Brian L.
5 out of 5
2/27/2021
Awesome
BETH L.
5 out of 5
2/27/2021
Keep informed and job completed.
Bruce M.
5 out of 5
2/27/2021
Very thorough and personable, will request him the next time.
Keenan M.
5 out of 5
2/27/2021
Bob has excellent customer service and is very attentive to the customer
Shelly W.
3 out of 5
2/27/2021
My truck could have wiped dry after it went through the car wash. Soap residue was left on the vehicle and the bed cover was soaked.
Mickey K.
5 out of 5
2/27/2021
Always A+ service
Joe C.
4 out of 5
2/27/2021
He made everything run smoothly,
Brandon V.
2 out of 5
2/27/2021
The service provided by Jason and grapevine were great. Jason sent a picture of an interior cosmetic issue on my platinum F150 to Ford which they denied to replace claiming I caused the damage and tried to fix it, which is ironic when the other issue (also interior cosmetic) was covered and replaced on a wear item. Jason seemed to agree with me as well but it was one of those “oh well what can you do” sort of things. Disappointing that Ford won’t take of customers that buy their high end vehicles.

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