I was quoted a price of 90,000 for my Ford Bronco when I received my finance papers in the mail it was for 52,000 after I put a down payment of 50,000 which is 12,000 over the price I was suppose to pay. When I left the finance department I was given a flash drive and no physical documents. This is fraud
My truck was in the shop for 1 week to repair a small part.
Heath most courteous and knowledgeable and friendly. That’s why I continue to bring my auto into your facility
Excellent experience with your dealership. My first time there. Aaron McBride was thorough.
Thanks Pete for great customer service
My go to Service Advisor.
Pete was very helpful and courteous, didn't have to wait very long for service to be completed. Overall great experience.
You do good work thank you
We continue to use this dealership because Daren has taken care of us over the years, he keeps us satisfied customers. I’ll bet he is a part of a good team and good management.
Great daily communication from Aaron. He kept me informed throughout the process.
Jody kept me informed, even if it was to tell me that the car was still waiting to be diagnosed. She was very upfront about the delays. It was nice to receive a call for the updates.
I brought my truck in for a Zaktec car wash and I was very unhappy with the way my truck looked afterwards. The truck was obviously washed but when I picked it up, I saw that the windows were not cleaned because there were small spots from what appeared to be a sprayer, all over my windows. The runners were not cleaned because they still had dirt on them.
The inside of my car appeared to be completely ignored. My dashboards had dust, my coffee holders still had spilt coffee, trash was inside my doors, and my upholstery still had stains.
My wife has Zaktec with Nissan and they always do an absolute fantastic job with her Armada, so I know what I am supposed to receive. Furthermore, my vehicle was left with Ford the entire day. A rep said he called me, text me, and voice-mail, but I have none. I needed my truck for the weekend otherwise, I would've left it there and had Ford fix the issue.
I absolutely love Ford but I am not sure about using the service center again.
Great Service and Professional Employees.
He is always so very kind, helpful, and knowledgeable.
Alfredo was very attentive.
Since the last 2 or 3 times, I am not seeing any work done inside the car. It feels as if just a car wash is being done for Zaktek. However, Bob's services were excellent as always. I am sure the person who does Zaktek is different. Also, with every car wash, I see new scratches on the car. This is quite an irritant. I don't want to ding the service person at all as he is very good. It is the person or persons actually working on the car that are not doing their job or doing it badly.
Pete was great, he explained the service options. Because it was a lengthy service he even arranged a rental. The only down side was my truck did not go through the car wash as has been the custom in the past.
Completely satisfied! Great service as always!
Aaron McBride did a great job he made sure we understood everything about the car make sure the car was clean and ready to go I wouldn’t recommend y’all to anybody
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