Service Center

Real Reviews From Verified Customers

RICHARD A.
5 out of 5
4/7/2021
Pete was great. Really helpful. Answered the questions I had and kept me updated throughout the process.
Kevin R.
4 out of 5
4/7/2021
Incredible ford dealership with over the top staff. I'm from Riverside ca and our ford dealership is terrible especially compared to this place. The young man who helped me was extremely helpful and friendly. I'd definitely come back
Raul L.
5 out of 5
4/7/2021
Thanks again for the assistance even that I didn't purchase the vehicle at grapevine ford.
City Of.
4 out of 5
4/7/2021
Thanks Daren!!
Robert M.
4 out of 5
4/7/2021
Tyler was great. Helped me navigate the rental vehicle process well, and was honest about expectations with cost. Ultimately maintenance got completed sooner than expected, and was a great experience.
Celena V.
4 out of 5
4/7/2021
Chris was incredibly helpful! Service was quick and he went above and beyond to make sure I was taken care of as well as my car. I couldn’t have asked for better quality customer service.
GUNNAR T.
4 out of 5
4/7/2021
Jason did a great job with my truck! He made sure I knew every step of the way what was being worked on, how much it was going to cost, and more importantly how much longer it would take!! Excellent!
Rodriguez B.
5 out of 5
4/6/2021
Good services and short time for the job also the gays was to good
Julian G.
5 out of 5
4/6/2021
Great service happy customer
Earl H.
5 out of 5
4/5/2021
Pete and the Fast Lane crew always do a great job taking care of my F250!
Bennie G.
5 out of 5
4/5/2021
Pete was great. He took care of me with a great attitude. I was very pleased.
Suzanne B.
5 out of 5
4/5/2021
Aaron is very professional and kept me updated during the process.
Michael S.
5 out of 5
4/5/2021
Pete was great to deal with. Excellent communication throughout the time my truck was in.
Scott M.
2 out of 5
4/5/2021
My son was told he would get an update on his truck the next day. He hasn’t heard from anyone in almost a week. I trust there’s a good reason
Sally B.
5 out of 5
4/4/2021
The whole experience was so smooth and customer service was awesome! Thanks to Pete in the quick lane. He was just awesome! Great experience!
Jason F.
5 out of 5
4/4/2021
Jason is always helpful when my truck needs service. He is very accommodating and keeps me up-to-date.
Michelle B.
4 out of 5
4/4/2021
You need F&I people who want to work and a GM with a clue
Gene O.
2 out of 5
4/4/2021
I asked about the Ford pass to earn my points. It did not get used. The mat had damage to it and he did not even notice it until I pointed it out. I had a question about the safe that was installed. I was handed the paper work and said that would answer my questions. And walked off. He was nice and friendly. But that was about it.
Trevor S.
1 out of 5
4/4/2021
This isnt Trevor and you keep texting me after I have called and texted you
Scott C.
5 out of 5
4/4/2021
Pete was professional and took care of all my needs

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