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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Matt O.
5 out of 5
7/27/2021
Alfredo was personable, fast and accurate. Appreciate the attention to detail.
ALEXANDER J.
5 out of 5
7/27/2021
Was good
JAMES C.
5 out of 5
7/27/2021
Alfredo was very professional and helpful, he was able to get my vehicle in and out in a reasonable time. I will be bringing my vehicle back to him in the future.
James S.
5 out of 5
7/27/2021
Thx
DENNIS M.
5 out of 5
7/27/2021
As always, customer relations above par. Always enjoy stopping there. Miss the restaurant though.
Mark H.
5 out of 5
7/27/2021
Great job on my F250 service james my service writer was great ???? thanks
Art W.
4 out of 5
7/27/2021
Pete was very helpful with getting an unplanned 60K miles maintenance done and getting a loaner vehicle. Thanks.
Alan A.
5 out of 5
7/27/2021
Good job
BRIAN F.
5 out of 5
7/26/2021
Jody always does a great job which is why I use Grapevine Ford. She goes the extra mile and always puts her customers needs first.
Kenneth S.
2 out of 5
7/26/2021
I really wish someone would update this account with the right name: my name is Henry Starks Jr
Debbie L.
5 out of 5
7/26/2021
Appreciated how nice and professional that Alfredo was.
Tania W.
5 out of 5
7/26/2021
Bob was very personable and answered all of my concerns with a caring attitude. I truly appreciated his customer service!!!
DOUG T.
5 out of 5
7/25/2021
Excellent service and great staff.
Marcus B.
4 out of 5
7/25/2021
????
Shayan I.
5 out of 5
7/25/2021
Miguel did a fantastic job handling my truck service. The process was painless and he ensured everything was back in working order with the truck before I left. Thanks
Alexander S.
5 out of 5
7/24/2021
Alfredo was great to work with! He was very responsive and communicated well. Will definitely come back since I received great customer service! Thanks !
Alexis D.
5 out of 5
7/24/2021
Very helpful, quick and courteous! Thank you!
James E.
5 out of 5
7/24/2021
Excellent work. Thanks for the help! I didn’t get the free wash but no biggie. Just wanted y’all to know.
David M.
4 out of 5
7/24/2021
Jody was fantastic. She under promised and over delivered. Very happy with the service she provided.
Ana M.
5 out of 5
7/24/2021
Jody went above and beyond the call of duty to keep me informed. I am extremely satisfied with the service she provided. Thank you Jody!

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