Very satisfied with the service provided by Tyler. He was helpful and made sure needs of my car were taken cared of.
As always.... wonderful service from Grapevine Ford!
Jody kept me informed about service progress.
Bob was wonderful to work with and provided great customer service!
Jody was awesome! We appreciated her help in getting us back on the road as quickly and safely as possible! We highly recommend her and the entire Ford service team at Grapevine!
Great experience. Looking forward to receiving the survey
Thank you for fixing the recall issue on my car.
Tyler was very, very helpful along with being friendly with a smile on his face. I really enjoyed having Tyler taking care of my car.
Thank you for taking care of my vehicle and making sure I was satisfied!!
Kevin always treats me right!
Tyler was seriously amazing! We brought the MERKBUS in so many times over the span of a few weeks and Tyler was always able to get it in quickly to get diagnostics and repairs.
Somehow I always left happy ,even when things ended I costing more and taking longer! Thanks again!
Miguel does an awesome job. You are lucky to have him.
The service tech -Ms. **** was great, a ten!
My disappointment was I spent over $500.00 on repair that took 3 days and
Your Service Department didn’t even do a curtesy wash of my vehicle!!
We appreciate the service and service recommendations we received. Our vehicle is running great and looks brand new after our Zactek treatment. Thank you.
Jody always does a first class job which is why I continue to trade with Grapevine Ford. She is the consummate professional and always looks for opportunities to improve service to her customers.
Nothing was fixed, experiencing same problems with the car.
Aaron was great to work with and we enjoyed a great first time experience with the Service department.
Thank you!
My wife and I both went in for an oil change my wife’s car sits in the parking lot for two hours before they ever got it to the back to change the whole I think that is a little bit ridiculous
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