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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Hillary F.
5 out of 5
10/10/2021
Everything went amazing!
Thomas M.
5 out of 5
10/9/2021
Great job as usual
Jowonnah M.
5 out of 5
10/9/2021
Heath went over and above with my vehicle. Thank you for the updates, which gives me a peace of mind, that my car is in good hands. Great Service ????
Ford Motor.
5 out of 5
10/9/2021
Very kind and professional. Pleasure to deal with.
William F.
5 out of 5
10/9/2021
Great job, thanks
Tyler Mill.
4 out of 5
10/9/2021
Our service was expedited due to our circumstances of being hours from our hometown. They fixed our vehicle quickly and with excellent customer service. I arrived back a few short hours after having it towed there to a freshly washed vehicle and an oil change I didn’t even have to request. Great experience. Highly satisfied.
DANNY W.
5 out of 5
10/9/2021
Very good experience
Jerry H.
1 out of 5
10/9/2021
Did not return calls or text messages. Did not inform me when the vehicle was ready to be picked up. My back seat still falls down during normal braking. I called and text twice.
TREVOR M.
5 out of 5
10/9/2021
Was a great job. Kept me informed and as speedy
Lucious R.
5 out of 5
10/9/2021
Heath was amazing. Kept me updated the whole way. Excellent customer service.
George N.
5 out of 5
10/9/2021
Excellent service! Thanks George N
Doug J.
4 out of 5
10/8/2021
Great job. Will definitely be back
Janis B.
5 out of 5
10/8/2021
We come to Grapevine Ford because Darren takes care of us
Trudy D.
4 out of 5
10/8/2021
Pete is the BEST!
Enrique R.
5 out of 5
10/8/2021
It was pretty quick, and I like that. Very good for James
Tiffany K.
3 out of 5
10/8/2021
I reached out too your customer loyalty representative. They have all the information on how I feel about this experience
Leo C.
4 out of 5
10/8/2021
Pete does an incredible job!
Rick P.
5 out of 5
10/8/2021
Best service person ever
ANDREW G.
5 out of 5
10/8/2021
Service was quick, done well and everyone was friendly
JEFF S.
5 out of 5
10/8/2021
Pete is the best I’ve ever dealt with. He’s the reason I’ve been coming back for years.

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