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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9333 reviews 66%
4 star 3198 reviews 23%
3 star 255 reviews 2%
2 star 662 reviews 5%
1 star 601 reviews 4%
Review Us
Steve F.
5 out of 5
10/13/2021
Rachel did a excellent keeping me informed and getting truck out on time
Michael M.
5 out of 5
10/13/2021
Kevin Magee was very professional and thorough.
John W.
5 out of 5
10/12/2021
Pete kept me informed and got my truck out in as timely manner.
Bill R.
5 out of 5
10/12/2021
I will say that everyone was great
CRYSTALYNN R.
5 out of 5
10/12/2021
I truly appreciate how Heath was very hepful, kept me informed on the status of my carand overall great experience. Thank you!
Cynthia N.
5 out of 5
10/12/2021
Love my Lincoln and Grapevine Lincoln!
Argonesto S.
5 out of 5
10/12/2021
5 stars for Heath Thimons. I will request him on my next service visit to take care of my vehicle. He did a great job of making the customer to be delighted.
Pearl L.
5 out of 5
10/12/2021
Christopher was wonderful. He was reliable, competent, and very polite
Eric S.
5 out of 5
10/12/2021
Always do a great job.
Gregory S.
5 out of 5
10/12/2021
No comments
Jose J.
5 out of 5
10/12/2021
Excellent customer service
Karen B.
5 out of 5
10/12/2021
I appreciated the recommendations that Heath gave me. My service was performed expeditiously and I appreciated that Heath kept me updated on the progress of my service.
Aliza M.
5 out of 5
10/12/2021
I've always had great service at Graoevine Ford, all service managers have been friendly and efficient. Tyler, however, has an extra special warm manner about him and he made extra sure to keep me posted on what was happening with my vehicle.
Carol M.
5 out of 5
10/12/2021
Heath did a great job of taking care of my MKZ we got it there at 7 AM and he called me before noon that the job was done I was impressed with the expeditious way that he handled the situation. He was courteous and friendly. Thank you Heath for a job well done.!
Terry M.
5 out of 5
10/12/2021
Very efficient. Felt very welcome.
Kanwal H.
5 out of 5
10/12/2021
Matthew was an amazing and he was very understanding. We were very satisfied with our purchase and with the service we received Thank you
Jake S.
5 out of 5
10/12/2021
I’ve had him help with my service multiple times and it’s always been great each time.
Chad H.
5 out of 5
10/10/2021
Tyler was the best advisor i have worked with, he is a great representative of the Dealership and Ford…
Tom T.
5 out of 5
10/10/2021
Miguel Luna is a great service he kept me informed every step of the way he is such a great worker you should be proud you have him.
Bill B.
5 out of 5
10/10/2021
Great service!

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