Service Center

Real Reviews From Verified Customers

Aruth M.
4 out of 5
10/11/2018
Oscar was excellent he provided me a status update of my vehicle I became somewhat frustrated about the repairs but he provided me some feasible options to addressed some of the repairs he was professional and understanding throughout our conversation. Oscar is example of the great service I received at Hendrick’s. I would give him and the entire service department a 10.
Ronda B.
5 out of 5
10/10/2018
Leah was great! Very friendly and kept checking on me keeping me posted on car. She represented the dealership really well!
Tara W.
5 out of 5
10/9/2018
Alex is awesome. Always a pro but also friendly and welcoming.
Russell H.
4 out of 5
10/9/2018
You actually had no appointments for 10/6 but I wanted to get a recall done before I had to go out of town for a death in the family on Sunday 10/7. He said bring it in no problem. Great asset to Hendrick Kia of Concord
Grace D.
5 out of 5
10/9/2018
Thank you for a job well done
Sheana R.
5 out of 5
10/8/2018
awesome
Quiyana S.
5 out of 5
10/8/2018
Lady who helped me was very nice amd patient (cant remember her name)
Robert B.
5 out of 5
10/8/2018
Alex was very friendly. Extremely professional and made my experience very very comfortable. I will be returning
Diane H.
2 out of 5
10/8/2018
Wait time was 3 times as long as promised, even with an appointment! Would have made other arrangements if I had known.
Mildred R.
5 out of 5
10/8/2018
Thank You
Kynea A.
5 out of 5
10/7/2018
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Elsie F.
5 out of 5
10/7/2018
Good service thank you Leah
Demetria H.
2 out of 5
10/7/2018
I didn't appreciate the wait time the time for the car to be fixed I got there @ 12:40 didn't get my car till about 4/4:15....Leah did a gret job helped us with everything
Michelle W.
5 out of 5
10/6/2018
Leah was AWESOME! She took a stressful start to getting my car serviced and turned it into a very successful service experience. Thank you so much Leah!!!
Brenda K.
5 out of 5
10/6/2018
Kristine Goshea provided great customer service.
Sarah M.
5 out of 5
10/6/2018
Thanks for fitting in all of those last second requests!
Jennifer R.
5 out of 5
10/5/2018
Oscar was very professional and courteous. Job well done. Oscar and Alex A are definitely gems that should be treated as such.
Olivia W.
5 out of 5
10/5/2018
Excellent service and always professional.
Holly H.
5 out of 5
10/5/2018
Leah was wonderful!
Jacquie H.
5 out of 5
10/5/2018
Being new to Charlotte and having dealt with the same dealer for almost three years, I was nervous about going someplace new. I can honestly say, upon my 1st visit to Hendricks Kia, Kristine, Oscar and Kerri took away all of my fears with their excellent customer service and personable demeanor.

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