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Real Reviews From Verified Customers

Service Center Review Summary

5 star 150 reviews 72%
4 star 33 reviews 16%
3 star 5 reviews 2%
2 star 10 reviews 5%
1 star 9 reviews 4%
Review Us
Dave Whiting.
3 out of 5
12/23/2018
I wish the problem was a replaceable part and would have fallen under the extended warranty we purschase from where we bought the car. Since the cluster panel had been removed and reinstalled. We have noticed twice that the chime for seatbelt sounded like it was ill.
Marlene W.
5 out of 5
12/17/2018
Karri and Alex do an awesome job
Kyle R.
5 out of 5
12/14/2018
Excellent service
Patricia W.
4 out of 5
12/10/2018
I always come to Hendrick Kia of Concord, because of Kerri Carbon, your Service Manager. When she was in Mooresville, she always done right by me. I got great service. I would never deal with anyone but Kerri. When she told me she was moving to Hendrix Concord, I told her that I would drive all the way over there. I live in Troutman. I chose to do so, because Kerri was always honest with me and she always made sure that my Kia was serviced the right way.
Kenneth W.
4 out of 5
12/4/2018
Great service; pleasant and courteous. Will be back.
Francisco G.
3 out of 5
12/4/2018
None
Jessica W.
5 out of 5
12/3/2018
Alex was very thorough and kept me up to date with the status of my car!
Patsy H.
1 out of 5
12/3/2018
This was a nightmare experience. If you would like to talk with me personally, you may contact me at+****-****-xxxx.
Jesse M.
5 out of 5
12/3/2018
Great job, thanks folks!
Kevin H.
5 out of 5
12/3/2018
Really appreciate Alex and Service crew for their knowledgeable and timely service with my repair and factory upgrade.
Kendolyn J.
5 out of 5
12/2/2018
He was very efficient and kind. His service was great as well.
Richard R.
5 out of 5
12/2/2018
great
Janine A.
5 out of 5
12/2/2018
I was treated very well. And listened to about concerns with my car. Nice facility
Sandra L.
5 out of 5
12/2/2018
Always good service
Angela S.
5 out of 5
12/2/2018
Great customer service as always!
Vivian M.
1 out of 5
12/2/2018
Disappointment in time to service vehicle. Appt. at 7am I was the only vehicle in the bay no other customers. Had an oil change, battery replacement, headlight replacement. At 9:15 roughly advisor stated it would take 20 more minutes to get headlight that was not in stock. I agreed to wait.
Rebecca P.
5 out of 5
12/1/2018
Always Class A customer service
Kelvin T.
5 out of 5
12/1/2018
Kristine provide great service. She was caring and made me feel at peace while spending money.
Nayeli S.
4 out of 5
12/1/2018
He is great!
Bryan B.
5 out of 5
12/1/2018
Always a great experience

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