Hector was terrific. Professional, courteous and efficient. Great personto have representingyour company!
Aldo was very helpful explaining what was going to be done. He called me a soon as the car was ready.
Mr. Jurado was very courteous and accommodating to my requests. The service was completed in under an hour and I was on my way.
Klemperer was very professional and courteous.
As always Jim gave me very good service took care of me as always for the years I have used your company thank you
Great communication and friendly service.
Aldo was terrific. Great job
Johnny Lui was a super pro. Explained options and made it happen very quickly. Was very pleased with the entire service experience.
Super friendly and well informed. Will come back for future services.
Dan Spingola has been very helpful both times that he over saw the care of my car. He listens well to question and concerns that I may have. He seems knowledgeable and resourceful to provide answers. He also keeps me informed on the progress of the servicing of my car. Dan is very personable and a pleasure to work with.
Dan was amazing! He helped work out everything I needed to do for my punctured tire, scheduled maintenance and even my car play upgrade.
Frank was nice, fast and productive. Great Service! Great Job! Thanks!
Johnny was extremely professional and proficient. Thank you for taking care of the issue.
Much appreciated,
W Karnofsky
Although I am happy with the Audi service, Christopher sung wasn’t very friendly. I’ve worked with more pleasant people at Audi before.
Chris is the reason we keep coming back to Royal Automotive Service. His professional never ceases to amaze me. Chris is an incredible asset to your company and truly exemplifies what customer service should be. When Chris is not available Johnny Liu has also been an incredible asset to us and has always provided exceptional service. Please keep up the great work and thank you for valuing these exceptional individuals.
Such great customer service!
Great service in person. The phone system needs work as does the website for scheduling service. I had to come in person to get an appointment, which seems kids of ridiculous.
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