Good work/good communication.
Chris was absolutely fantastic
Chris went above and beyond to figure out what was happening with my car, and then resolved the issue. Thanks, Chris!
Thank you for your assistance and prompt service, Hector. ????
All the concierge staff is great. LOVE Dan! He makes even experience worth coming back to Mazda.
Klever knows his stuff, and took great care of me and my car, which is running like a top. Thanks!!
Aldo was terrific. Responsive and good follow through.
Thank you for providing great customer service!
I like the service very much . Hector did a good job
Great communication and always professional
excellent, thorough, seamless
Thank you
-Kim
I’m very satisfied with the service
Dan provides excellent customer service. He is very friendly, approachable and thorough.
Work was done as promised, on time and complete.
Very satisfied customer.
klever always assist us and very helpful. He is one of the reason we bring our car to SF service dept.
Ashley was very accommodating. Thank you Ashley.
As always, I feel at home as so incredibly taken care of. Jim makes me feel like he as you have been and will be part of our family forever.
Service was good. Craig was great! Suggestions: Please tell you folks NOT to adjust the seat height, tilt or lumbar settings and steering wheel position in someone's car. I fully understand seat forward/back and mirror settings for safety purposes but the other things are very driver specific and take a long time for the owner to get just right. I am still working on getting back to my preferred setting since I do not have a fancy pants car that resets with a button and I have to manually maneuver everything. Very much appreciated the cab reimbursement. Thank you! Do wonder when I should schedule my next maintenance appointment. Please advise. You might consider adding that information to the invoice/work order.
Service on the car and from my service advisor was excellent and I love that you offer a loaner or offer $20 reimbursement for ride share. BUT I do not like to get my car back dirtier than the way I left it (already dirty) but from mechanics in my chair etc.
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