Adam Meyer was my service representative and handled my service and repair with care and professionalism.
10/10! Chris displayed wonderful courtesy and professionalism.
Excellent and courteous service. Thank you!
The technicians found the source or the problem that was causing my oil dashboard light to go on and promised to resolve the issue this week.
Hector was super friendly and nice. Great communicator. I was very clear on everything I needed. Excellent service.
While I wasn’t really excited to have to bring my GTI in for a second time to get the alignment right, Aldo communicated everything to my satisfaction in a timely manner. My car is steering properly again and I’m happy with the service I received.
Hector was very friendly and helpful throughout. Very satisfied with the experience. Thanks!
Professional, courteous and efficient. Whay more can you ask.
Craig is always very pleasant and straightforward.
Craig was great, as always.
Aldo was friendly and knowledgeable.
Good service. Dan did a very good job.
Craig, helped navigate us through several unforeseen issues. Additionally he is working to address why the A/C doesn’t work after the service. We appreciate his efforts, and is why we continue to choose Royal for our service needs.
Sincerely,
Tanner & Shane
Total professional. Can’t get better service advisor
We could not be more happy. Klever has always been responsive to our requests.
Hector was great friendly and informative ! I personally wish there were employees like him in my company. Kept it up!
Kleber was exceptionally helpful and courteous, as usual!
Klever Jurado truly cares about his customers! He went above and beyond to ensure I got the best service for my vehicle and had a great experience. I very much look forward to bringing my car back for service. Thanks again Klever!!
The team was friendly and very customer service aware. I really appreciate the reimbursement for the Uber to/from the shop. Thank you.
Chris provided excellent communication skills that resulted in a pleasant service experience. Since a return visit is required, I will definitely request Chris handle it.
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